About
Detail-oriented administrative support and documentation specialist with 10+ years of experience in records management, data entry, customer support, document control, and healthcare documentation. Bilingual in English and Spanish, with a strong background in maintaining confidential records, coordinating workflows, and supporting high-volume operations.
Experience
-
Customer Service ContractorFoodsmartSep 2023 – Present
-
Customer Service AttendantThe SpeedwashSep 2021 – Present
-
Collections SpecialistHigh Desert Creditors / Cedar FinancialMar 2023 – Jun 2023
-
Business Owner / Mobile BartenderSelf-EmployedJul 2013 – Mar 2020
-
Export Coordinator / Customer Service RepresentativeAug 2008 – Mar 2009
-
Administrative AssistantNorthwestern Mutual Financial NetworkFeb 2005 – Mar 2007
-
Ocean Export CoordinatorShipco TransportMar 2003 – Jul 2004
-
Medical Records TechnicianMinot Air Force BaseDec 1999 – May 2000
Skills
- Customer Support
- Administrative Support
- Data entry
- Email Management
- Zendesk
- Quality control
- Database Management
- CRM systems
- Documentation Control
- Remote Work
- Records Management
- Confidential Information Handling
- Microsoft Office Suite
- Scheduling Coordination
- HIPAA Compliance
- Clerical support
- Medical Records
- Document Auditing
- Intake coordination
- File Maintenance