Housekeeper

Job Overview

Join Hotel du Vin Stratford-upon-Avon as a Housekeeping Assistant, a crucial member of the hospitality team responsible for upholding the hotel's high cleanliness and presentation standards. This role focuses on preparing guest rooms impeccably for arrivals while maintaining overall hotel hygiene.

Key Responsibilities

• Prepare and style guest rooms with meticulous attention to detail and dedication to cleanliness.
• Collaborate effectively with team members to ensure rooms and public areas are completed timely and meet hotel quality benchmarks.
• Warmly greet guests encountered in corridors, reflecting the hotel’s commitment to exceptional customer service and hospitality.

Candidate Profile

• Keen eye for detail and pride in maintaining high work standards.
• Physical stamina to manage the demands inherent in housekeeping duties.
• Previous housekeeping or similar experience preferred but not mandatory; enthusiasm and willingness to learn are valued.

Compensation

• Hourly wage: £13.10 for adults, £10.85 for those under 18 years old.

Employee Benefits

• Discounted staff room rates across Malmaison, Hotel du Vin, and Frasers Hospitality properties, starting at £65 per night.
• 50% off for friends and family on room bookings.
• 35% discount on dining at hotel Brasseries and Bistros.
• Fully funded apprenticeship programs aiding career growth.
• Access to various retail, holiday, and experience discounts on the high street.
• Cycle to Work scheme offering up to 40% savings on bikes.
• Healthcare cash plans starting at £5 monthly covering dental, optical, and medical needs.
• Referral bonuses up to £1500 for successful hires.
• Uniforms designed for comfort and style.
• Wellness initiatives and campaigns supporting mental health and staff engagement.
• Real-time wage access via Wagestream platform, enabling paycheck tracking and early pay access.
• Complimentary anniversary stays with dinner, bed, and breakfast on 1st, 3rd, and 5th years.
• Support for The Brain Charity, promoting better lives for individuals with neurological conditions.
• 24/7 confidential Employee Assistance Programme for staff and families.

Sustainability Commitment

• Electricity sourced 100% from renewable UK wind farms.
• Hotel-wide recycling initiatives achieving at least 70% waste diversion, driven by a dedicated Sustainability Council.
• Use of chemical-free and eco-friendly enzyme-based cleaning systems in guest and public areas.
• Paid volunteer days for sustainable charities, allowing employees to contribute two days annually.

Equal Opportunity

Frasers Hospitality, Malmaison & Hotel du Vin champion diversity and equality, inviting applications from all qualified candidates regardless of race, gender, disability, religion, sexual orientation, or age.