Pride Phiri

About

Experienced project and account manager with 15 years of experience building and growing account and project management practices. Skilled in leading remote, multicultural teams across time zones and delivering high-value outcomes for global clients.

Experience

• Technical Support & Customer Success Engineer
  Scantrust
  Jan 2023 – Dec 2024
• Freelance Project Manager
  MullenLowe Profero
  Jul 2020 – Dec 2022
• Operations Director
  MullenLowe Profero
  Apr 2018 – Jun 2019
• Group Account Director
  MullenLowe Profero
  May 2016 – May 2018
• Senior Account Manager
  MullenLowe Profero
  Jan 2015 – Apr 2016
• Account Director
  MullenLowe Profero
  Jan 2013 – Dec 2014
• Information Developer
  IBM
  Oct 2010 – Dec 2012

Education

• Bachelor of Science
  Rhodes University
  Computer Science & Information Systems · 2022

Skills

• Project Management
• Client Relationship Management
• Documentation
• Account Management
• Team Leadership
• Customer Success
• Process Optimisation

🗣️ Languages

• English · Native
• Chinese · Basic