Customer Service Representative

About the Role

Hype Events is seeking a personable and enthusiastic Customer Service Representative to join their dynamic team at their Midtown Toronto location. This full-time, in-person position involves engaging directly with customers to deliver memorable brand experiences and solutions.

Responsibilities

• Provide a warm and inviting experience to customers in person.
• Respond to customer inquiries and assist in identifying suitable solutions.
• Confidently represent client brands with engaging personality.
• Collaborate with a lively and supportive team environment.
• Participate in hands-on training and mentorship for skill development.

Who We're Looking For

• An outgoing and friendly individual with excellent communication skills.
• Someone positive, dependable, and eager to learn.
• Comfortable working in a fast-paced, customer-focused setting.
• A motivated team player with energy and ambition.
• Previous customer service, retail, hospitality, sales, or event experience preferred but not mandatory.

Why Join Hype Events?

• Opportunity for growth in a fun, energetic company.
• Hands-on experience and development of valuable skills.
• Work alongside a spirited and collaborative team.
• Potential to take on expanded responsibilities over time.

Additional Information

• Role type: Full-time ongoing T4 employment.
• Location: Midtown Toronto, fully onsite.
• Equal opportunity employer committed to inclusive hiring.