Telecalling Executive

Overview

Krishna Enterprises is seeking a Telecalling Executive to support solar project sales by engaging potential clients through outbound calls. This role focuses on generating leads and assisting customers in understanding various solar energy solutions including On-Grid, Off-Grid, and Hybrid systems.

Key Responsibilities

• Conduct outbound calls to prospective customers to create leads for solar energy initiatives.
• Communicate benefits and details about On-Grid, Off-Grid, and Hybrid Solar Systems to interested clients.
• Assess customer needs by understanding their electricity consumption and project criteria.
• Follow up persistently to convert leads into confirmed sales.
• Arrange site visits and meetings coordinating with the sales team to facilitate on-site assessments.
• Provide clients with preliminary information regarding solar pricing structures, government subsidy options, and net metering systems.
• Keep accurate daily logs of calling activity, leads, progress, and sales outcomes.
• Collaborate effectively with sales and installation departments to ensure excellent service delivery to customers.
• Meet or exceed predetermined calling and sales objectives.

Candidate Requirements

• Strong communication capabilities combined with persuasive skills to influence customer decisions.
• Proficiency in Hindi communication is mandatory; basic English skills are preferred.
• Prior experience in telecalling or sales is advantageous but not required.
• Fresh graduates with good communication abilities are encouraged to apply.
• Familiarity with basic computer usage, WhatsApp, and Customer Relationship Management (CRM) software.
• Previous exposure to the solar sector is considered a bonus.