Scheduling Officer

About Anglicare Southern Queensland and Role Overview

Anglicare Southern Queensland's Home and Community teams are dedicated to supporting clients in maintaining their independence and enjoying a healthy, fulfilling life within their own homes. These services include lifestyle assistance, transportation, social support, as well as clinical support through nursing and allied health services, playing a crucial role in the community.

We are offering a permanent full-time position for a Scheduling Officer based at our Robina office. This role requires applying your relevant experience to coordinate staff schedules effectively, ensuring continued excellent client outcomes within the community.

The working hours are Monday to Friday, 9am to 5pm, totaling 76 hours each fortnight. The hourly pay rate ranges from $33.48 to $34.63 depending on your experience level.

Primary Responsibilities and Requirements

• Use electronic data management systems for scheduling tasks.
• Independently manage workload, prioritizing and adapting within a dynamic and busy environment.
• Deliver outstanding customer service consistently.
• Competently utilize the Microsoft Office suite, proficient particularly with Word, Excel, and alpha-numeric data entry.
• Exhibit strong written and verbal communication skills, effectively engaging with diverse age groups, cultural backgrounds, and socio-economic sectors.
• Maintain a friendly, adaptable demeanor focused on customer service excellence.
• Commit to precise, error-free administrative work with keen attention to detail, even during routine tasks.
• Apply analytical thinking and problem-solving to make prompt, professional decisions within the role's scope.
• Show initiative and effectively self-monitor workload to meet deadlines and management expectations.
• Hold a current Driver’s Licence and provide a National Police Clearance.

Why Work with Anglicare?

• Join a reputable not-for-profit organization making a tangible impact for people in Queensland.
• Access salary packaging benefits allowing up to $15,900 of salary to be tax-free for expenses like rent, mortgage, utilities, and school fees.
• Use up to $2,650 pre-tax income on entertainment expenses including meals and holiday accommodation.
• Benefit from employee discounts at leading Australian retailers and a 6% discount on Bupa Health Insurance.
• Participate in a referral program that rewards successful job referrals with up to $300.
• Explore internal career advancement opportunities via an exclusive job board.
• Opt to purchase additional annual leave.
• Receive pastoral care support and employee assistance programs.
• Enjoy complimentary annual flu vaccinations.

Commitment to Diversity and Inclusion

Anglicare is dedicated to fostering an inclusive and diverse workplace. We welcome applications from Aboriginal and Torres Strait Islander people, individuals from culturally and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities, and those with lived mental health experience. Our workplace is child-safe and committed to ongoing care and protection.