Yadla Charanmai

Graduate in Artificial Intelligence · Aspiring BPO / Service Desk Analyst

Hyderabad, Telangana, India

@yadla_charanmai

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About

Motivated and detail-oriented B.Tech graduate with strong communication, problem-solving, and customer handling skills. Familiar with business analysis concepts, Agile methodologies, Jira, and documentation of requirements such as BRD and FRD.

Education

Bachelor Of Technology

Vidya Jyothi Institute Of Technology

Artificial Intelligence · Nov 2021 – Apr 2025

Skills

Communication
Time Management
Customer Support
Problem Solving
Agile Methodology
Jira
Documentation
Excel
Active Listening
Word
Computer Basics

Courses & certifications

Communication Skills – TCS iON Customer Service Certification · Great Learning

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