Mathews Marwa Nyakwara

About

Experienced professional with a background in account management, customer service, relationship management, and sales across telecommunications, banking, insurance, and trade finance. Skilled in client retention, business development, team leadership, and delivering service-focused solutions.

Experience

• Enterprise Account Manager (Key Accounts Manager)
  SimbaNET Com Ltd (Wananchi Group)
  May 2025 – Present
• Key Accounts Manager
  Jamii Telecommunications Limited (JTL)
  Oct 2023 – Present
• Trade Finance Specialist
  Euro Exim Bank
  Sep 2023 – Sep 2024
• Unit Manager
  Kenya Orient Life Assurance Ltd.
  Sep 2015 – Oct 2023
• Branch Sales and Service Officer
  Standard Chartered Bank
  Nov 2010 – Jul 2015

Education

• Bachelor of Commerce
  University of Nairobi
  Business Administration, Management and Operations Option · Jan 1998 – Nov 2001
• Diploma
  Cambridge College
  Business Economics and Commerce · Jan 1999 – Nov 2000
• High School
  Jamhuri High School
  Kenya Certificate of Secondary Education (KCSE) · Jan 1993 – Nov 1996

Skills

• Market research
• Sales
• Contract Management
• Banking
• Public Speaking
• Financial planning
• Business Development
• Reporting
• Customer Service
• Relationship management
• Account Management
• Team Leadership
• Trade Finance
• KYC
• Training
• Digital Banking
• CDD
• Insurance
• Credit Handling

🗣️ Languages

• English · Fluent
• Swahili · Fluent

🎯 Hobbies & interests

• Sports
• reading novels
• cooking
• music and da