Manager, Payroll Operations - APAC

About the Company

Remote specializes in simplifying global employment challenges by enabling organizations of all sizes to hire, pay, and manage their international workforce with compliance and ease. Operating asynchronously across multiple continents, Remote fosters an innovative culture infused with automation and AI technologies in every role.

Role Overview

As a Manager, Payroll Operations for the APAC region, you will lead the payroll chapter within Remote’s Global Payroll Operations team. This role offers a chance to significantly impact global employment management by overseeing payroll functions, managing teams, and maintaining international compliance.

Key Responsibilities

• Lead and mentor the Payroll Operations team, ensuring they have guidance and support.
• Maintain complete ownership of payroll processes, delivering timely, precise, and compliant payroll handling tailored to country-specific regulations.
• Act as the central liaison for any payroll-related interactions between internal teams and external stakeholders.
• Stay informed of international payroll laws and regulatory changes.
• Manage ongoing collaborations with payroll, accounting, and third-party payroll providers.
• Develop and enforce best practices, establish KPIs, and define SLA metrics to enhance team productivity and service quality.

Required Qualifications and Skills

• Robust experience managing payroll operations across Australia and New Zealand within a regional or global context.
• Deep understanding of global payroll best practices and implementation across multiple countries.
• Strong relationship management skills with third-party payroll service providers.
• Leadership ability focused on empowering teams without micromanagement.
• Proficiency in payroll and data tools such as SAP and Excel or Google Sheets.
• Analytical thinker with adept problem-solving capabilities.
• Flexibility and eagerness to excel within a fast-paced, international, and asynchronous work environment.
• Passion for improving productivity and process efficiency.
• Excellent command of the English language, both written and spoken.
• Remote work experience is advantageous but not mandatory.

Practical Details

• Location: APAC region with fully remote work setup.
• Team: Payroll Operations under a Senior Manager.
• Reporting Line: Reports directly to Senior Manager, Payroll Operations.
• Start Date: Immediate availability preferred.

Hiring Process

• Multiple interview stages including recruiter, team members, future manager, Senior Director of Payroll Operations, and a Bar Raiser interview.
• Employment verification checks will be conducted.

Compensation and Benefits

The annual salary band for this position ranges from USD 46,500 to USD 104,650, adjusted based on location, skills, experience, and market factors. Remote emphasizes fair and equitable compensation with no tolerance for cheap labor practices. Benefits offered globally include flexible paid time off, asynchronous work hours, 16 weeks paid parental leave, wellness budgets, mental health support, stock options, and home office equipment allowances.

Work Culture

The organization values asynchronous working, empowering employees to organize their schedules aligned with their personal life priorities. Autonomy and proactive ownership of responsibilities are encouraged to maintain a healthy work-life balance.

Diversity and Inclusion

Remote promotes an inclusive environment, welcoming candidates from diverse backgrounds and underrepresented groups. Employee resource groups and accommodations during interviews aim to foster a sense of belonging.

Application Instructions

• Applications should include a CV in English, preferably PDF format.
• If no updated CV is available, a LinkedIn profile can be submitted instead.