Customer Service Greeter

Job Overview

The core responsibility of the Customer Service Greeter at Hertz is to deliver exceptional service to customers by providing attentive, polite, and efficient support. This includes responding to vehicle-related inquiries and offering directions as needed.

Qualifications

Applicants should possess strong oral and written communication capabilities and demonstrate the ability to foster positive relationships with customers. A friendly attitude and eagerness to assist others are essential for this role.

Compensation

The position offers a wage of $18.50 per hour.

Benefits and Perks

• Discounts of up to 40% on base rates for standard Hertz rentals
• Medical, dental, and vision insurance options
• Retirement plans including a 401(k) with employer matching contributions
• Paid parental leave and adoption assistance
• Employee assistance programs available to employees and their families
• Educational reimbursement and various discounts
• Voluntary insurance encompassing pet coverage, legal/identity theft protection, and critical illness
• Additional perks such as theme park tickets and gym discount offers
• Eligibility for bonuses, stock options, profit sharing, and bonus plans
• Reimbursement for travel expenses as per company policy
• Paid time off, including vacation days, floating holidays, and recognized paid holidays (accruals begin at 1.25 days per month with 4 floating holidays and 9 observed holidays)
• Basic life insurance coverage equal to one times the base annual salary at no cost to employees
• 401(k) match: dollar-for-dollar on the first 3% contributed and 50 cents per dollar on the subsequent 2%

About Hertz

The Hertz Corporation manages rental brands including Hertz, Dollar Car Rental, and Thrifty Car Rental across roughly 9,700 corporate and franchise locations worldwide, spanning North America, Europe, Caribbean, Latin America, Africa, Middle East, Asia, Australia, and New Zealand. Hertz is one of the largest airport general use vehicle rental companies globally and its brand is widely recognized.

Diversity and Equal Opportunity

Hertz promotes a diverse and inclusive work culture and proactively supports equal employment and advancement. Diverse perspectives, skills, and talents are valued and contribute significantly to the company’s success. Individuals with unique characteristics are warmly encouraged to apply. The company is an Equal Opportunity Employer, including disability and veteran status.