Shift Lead

Role Overview

Join B&Q Oxford as a Shift Lead with a permanent full-time, part-time, or job share contract working 36.75 hours a week. This keyholder position involves shifts starting as early as 6am and finishing by 8:30pm. The full-time equivalent annual salary is a329,289, which includes a a30.81 per hour store-specific location allowance, plus pension benefits and 6.6 weeks of holiday.

As a Shift Lead, you'll be essential in maintaining daily store operations to ensure a safe, efficient environment both for customers and colleagues. You will manage shift activities, lead teams, and contribute to making B&Q a welcoming place where customers feel valued and staff enjoy their workplace.

Key Responsibilities

• Lead daily store operation smoothly and effectively during assigned shifts.
• Manage staff allocation to ensure excellent customer service throughout the shift.
• Serve as the primary contact for both customers and team members on your shift.
• Ensure safety standards and compliance within the store at all times.

Desired Qualities and Personal Attributes

• Strong customer focus and a commitment to doing right by customers.
• Ability to oversee the entire store environment rather than being confined to one specific area.
• Keen awareness of safety with a detail-oriented approach to compliance.
• Enjoyment in team interaction and collaborative work.
• Ability to energize and motivate colleagues throughout the day.
• Confidence and autonomy to make timely decisions benefiting customers.

Benefits and Inclusion

B&Q values diversity and inclusivity, fostering a workplace where everyone feels welcome and empowered. Employees have access to supportive networks and efforts to maintain workplace wellness are emphasized.

• Competitively valued salary with a store-specific allowance
• Industry-recognized pension scheme
• Opportunity to participate in ShareSave options
• 6.6 weeks paid holiday per year
• Payroll giving scheme
• Employee Assistance Programme
• Colleague discounts and wellbeing initiatives

Additional Details

If applicants require assistance or reasonable adjustments during application or recruitment, B&Q offers support and encourages candidates to notify them. Those interested in Disability Confident Scheme consideration can contact recruitment to discuss eligibility and accommodations.