Client Partner

About CodeVyasa

CodeVyasa is a specialist partner providing applied AI and engineering services to enterprises, focusing on Data Engineering, Platform Engineering, Cloud, DevOps/SRE, and GenAI. We support clients with expert engineering talent, dedicated pods, and capability centres, enabling scalable, advanced technological solutions.

Role Overview

We are seeking an experienced Account Director with over six years of professional background to manage and expand a portfolio of existing enterprise clients. This role requires a proactive approach to transform established relationships into larger, multifaceted engagements by identifying new stakeholders, understanding business and technological priorities, and generating profitable revenue streams.

This position carries revenue growth targets and involves extending our footprint across multiple teams, departments, and regions while safeguarding current business.

Key Responsibilities

• Lead strategic growth of accounts by developing and implementing detailed account plans that include revenue goals, expansion prospects, stakeholder mapping, and milestone tracking.
• Map out and identify decision-makers, budget authorities, influencers, and procurement personnel beyond the current contacts.
• Forge deep, trusted relationships with senior technology and business executives such as CIOs, CTOs, engineering and data leaders, and business heads.
• Generate demand by uncovering future initiatives and service gaps, enabling expansion through additional teams or services.
• Conduct thorough discovery to comprehend client challenges, current setups, priorities, budgets, procurement processes, and goals.
• Drive deals and contracts from qualification to closure, coordinating with presales, delivery, and commercial teams.
• Explore opportunities to broaden engagement models, shifting from single engineering deployments to dedicated pods, projects, or capability centres.
• Collaborate with delivery and customer success teams to mitigate risks, retain business, and facilitate renewals, maintaining account health.
• Maintain financial discipline by monitoring revenue, profitability, forecasts, and payment risks alongside finance and delivery departments.
• Organize and lead account business reviews, maintain up-to-date CRM records for opportunities, next steps, and forecasts.

Qualifications & Experience

• Between 8 to 15 years of relevant experience, with a strong track record of ownership in enterprise account growth within IT services or digital engineering sectors.
• Proven success in expanding existing client accounts—demonstrate with detailed examples including initial revenue, growth achieved, and your role in these accomplishments.
• Skilled in opening new buyer channels and cross-selling additional services to existing clients.
• Confident in engaging with senior stakeholders across technology and business domains.
• Excellent expertise in consultative sales, discovery, negotiation, and account planning.
• Experience managing revenue targets and overseeing commercial outcomes.
• Capable of coordinating teams across presales, engineering, delivery, and recruitment to meet client goals.
• Proactive and hands-on with initiating outreach and opportunity generation without solely relying on inbound leads or executive introductions.

Technical Fluency

No coding or solution architecture design is required, but the candidate should possess a solid understanding of how data engineering, cloud technologies, platform engineering, DevOps, and GenAI apply in business contexts. This comprehension will enable productive initial conversations, relevant discovery inquiry, opportunity recognition, and effective liaison between clients and CodeVyasa’s specialists.

Performance Metrics

• Achievement of net revenue growth within assigned client portfolio.
• Successful retention and renewal of existing accounts.
• Profitably broadening services into additional teams, lines of business, and new geographies.
• Volume and quality of qualified opportunities originated and closed.
• Depth and range of relationships developed with decision makers.
• Accuracy in forecasting and successful execution of account plans.

Initial 90-day Plan

• Gain comprehensive understanding of current portfolio engagements, financials, and service delivery health.
• Develop prioritized account strategies and stakeholder charts.
• Establish and strengthen connections with current sponsors and new key decision-makers.
• Build a pipeline of qualified expansion opportunities with defined next steps.
• Move prioritized prospects toward proposals, pilots, or commercial negotiations.

Ideal Candidate Background

The ideal candidate may be serving as a Client Partner, Account Director, Strategic Account Manager, or Senior Account Manager in a technology services environment. The emphasis is on demonstrated ability to grow accounts rather than on titles. Applicants should provide at least two case studies showcasing their personal impact on enterprise account expansions, including starting situations, growth metrics, timeframes, and specific actions taken.