Cashier

Role Overview

Cashiers hold a vital position within customer service, delivering prompt, courteous, accurate, and secure transactions. They handle Checkout and Return processes while overseeing the self-checkout zones.

Key Responsibilities

• Manage and process payment and return transactions efficiently.
• Oversee the Self-Checkout area to ensure smooth operation and assist customers as needed.
• Continuously acquire product and project knowledge to inform customers and identify sales opportunities.
• Adhere strictly to company policies and procedures to reduce shrinkage.
• In the Head Cashier role, allocate work to Cashiers and support them by expediting price verifications and authorizing Point of Sale transactions, including markdowns across various registers and departments.
• Serve as the initial point of escalation for customer concerns and assist in coaching, training, and supervising Front End Associates and new Cashiers, utilizing available tools for development.

Preferred Qualifications

• At least one year of experience working as a Cashier is preferred for candidates seeking the Head Cashier position.