Shift Lead

Role Overview

Join B&Q as a Shift Lead based in Friern Barnet, England, working full-time on a permanent contract. The position involves 36.75 hours per week with shifts starting as early as 6am and ending as late as 10pm. The full-time equivalent salary is 29,428.50 annually, which includes a store-specific location allowance of 1,719 per year. Additional benefits include pension contributions and 6.6 weeks of holiday.

Responsibilities

• Act as the primary leader during shifts, ensuring smooth daily operations and maintaining a safe environment for colleagues and customers alike.
• Manage colleague deployment effectively to deliver excellent customer service throughout the shift.
• Serve as the initial point of contact for both customers and team members.
• Maintain store safety standards at all times.

Desired Personal Attributes

• Strong passion for customer service and commitment to doing right by customers.
• Ability to oversee the entire store without limiting focus to specific departments.
• Heightened awareness for safety and compliance, with keen attention to detail.
• Enjoyment in team interactions and collaboration with colleagues.
• Enthusiasm and energy to motivate others daily.
• Confidence in exercising autonomy and making quick decisions that benefit customers.

Benefits and Inclusion

• Award-winning pension schemes.
• ShareSave employee stock options.
• 6.6 weeks paid holiday annually.
• Payroll giving programs.
• Access to Employee Assistance Programmes for support.
• Employee discounts on shopping.
• Various colleague wellness initiatives.

B&Q is committed to fostering a diverse and inclusive workplace where all employees feel valued and have equal opportunities. Assistance is available during the application and recruitment process for candidates requiring reasonable adjustments, including participation in the Disability Confident Scheme upon request.