- Experience
- 3–5 yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 ദിവസം മുൻപ്
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Overview
This role involves working closely with one of our valued clients, a globally acclaimed leader known for their dedication to innovation, excellence, and business value creation. As part of Dautom's IT consulting services, you will contribute to strategic projects aimed at fostering business growth and transformation.
Job Purpose
The Salesforce Administrator will handle the administration, customization, and continual enhancement of the Salesforce CRM platform. Collaboration with business and technical teams is essential to gather requirements, optimize processes, maintain platform security, and ensure usability and reliability.
Primary Responsibilities
- Manage and maintain Salesforce users, profiles, roles, permissions, and access controls.
- Configure and customize Salesforce features to align with business needs.
- Create and update Salesforce Flows to streamline business processes and minimize manual steps.
- Set up and maintain security configurations including sharing settings, roles, permission sets, and field-level security.
- Design and generate reports, dashboards, and views to support data-driven decisions.
- Oversee data operations such as import, export, cleansing, deduplication, and validation to ensure data quality.
- Provide second- and third-level support to Salesforce users, diagnosing and resolving issues efficiently.
- Manage user lifecycle activities including onboarding, offboarding, licensing, and access management.
- Build and maintain validation rules, approval workflows, email alerts, and other automation mechanisms.
- Monitor platform performance and implement improvements where possible.
- Assist with Salesforce platform updates, enhancement testing, and deployments.
- Document configurations, maintain system records, and produce user manuals.
- Collaborate with stakeholders to translate business requirements into Salesforce functionality.
- Ensure all configurations adhere to security standards, governance policies, and industry best practices.
Required Skills and Experience
- Proven hands-on experience administering Salesforce environments with at least 3 to 5 years in the role.
- In-depth knowledge of Salesforce configuration and customization techniques.
- Strong competence in using Salesforce Flow and Flow Builder for automation.
- Expertise in managing Salesforce security components such as profiles, roles, permission sets, sharing rules, and field-level security.
- Advanced skills in creating and managing reports and dashboards.
- Proficiency in Salesforce data management, including utilization of Data Loader and other data import/export utilities.
- Adeptness in troubleshooting Salesforce issues and delivering effective user support.
- Familiarity with Salesforce standard objects, data relationships, and intrinsic platform functionalities.
- Experience in the real estate sector is preferred but not mandatory.
- Available for immediate joining is required.
About Dautom
Dautom is a globally recognized IT consulting and technology services provider focused on accelerating digital transformation through innovation and expertise. We empower organizations worldwide by delivering exceptional technology talent and strategic consultancy, helping clients optimize operations and drive sustainable growth.