Sales Development Representative (Night Shift, Remote)

About the Role

We are looking for a driven and self-motivated Sales Development Representative (SDR) to manage the initial stages of our sales funnel and deliver key administrative support to the leadership team. This role involves collaborating closely with the CEO and Marketing Team to implement targeted outreach tactics, gather insights about prospects' IT setups, and secure qualified first-time appointments.

Key Responsibilities

• Conduct high-volume outbound sales campaigns, making up to 200 calls daily to potential business clients.
• Skillfully engage gatekeepers to initiate contact and collect essential details about prospects' current IT infrastructure and business requirements.
• Execute a structured three-step follow-up call sequence after mailer dispatch to reengage leads and arrange initial meetings for sales leadership.
• Work in partnership with the CEO and Marketing Team to refine target prospect lists, provide insight on lead interactions, and assist with relevant marketing strategies.
• Coordinate targeted direct mail campaigns based on discovery conversations and gathered prospect intelligence.
• Offer flexible administrative and operational support to executive management and other teams, managing and prioritizing multiple tasks effectively.
• Use independent judgment to organize schedules and ensure timely completion of daily responsibilities.

Requirements & Qualifications

• Previous experience in outbound sales, cold calling, telemarketing, or administrative roles, preferably within IT, MSP, or technology services sectors.
• Strong verbal and written communication capabilities, adept at handling objections and confidently interacting with gatekeepers and decision-makers.
• Highly self-directed with a proactive attitude and ability to perform well with little supervision.
• Excellent time management and organizational skills demonstrated by effectively juggling calls, administration, and marketing follow-ups.
• Comfortable working with sales databases, CRM platforms, and general office software.
• Availability to work the night shift from 6:30 PM to 3:30 AM IST, with some flexibility of plus or minus one hour.

Additional Information

This is a remote, full-time position. Preference will be given to immediate joiners.