Courier - FedEx Canada

Role Overview

This position involves providing polite and efficient delivery and pick-up services for packages along assigned routes. The candidate will verify all shipments comply with FedEx Canada service standards and perform associated customer support duties.

Qualifications and Skills

• Possess a high school diploma or equivalent education.
• Hold a valid driver's license with a clean driving history.
• Capable of lifting up to 70 lbs and managing packages up to 150 lbs using suitable equipment.
• Preferred: Minimum one year of experience in customer-oriented business roles.
• Minimum passing score on mandatory pre-placement driver assessment training is required.
• Familiarity with FedEx Canada operations and Canadian Customs regulations is advantageous.
• Strong interpersonal and communication abilities.
• Good organizational skills and effective time management.
• Excellent customer service aptitude.
• Ability to multitask, work under pressure, and manage stressful situations.
• Flexibility to work varied schedules and holidays per business demands.

Work Schedule and Conditions

• Workdays include Tuesday to Friday starting at 10:30 AM.
• Saturday shifts begin at 10:00 AM.

Additional Information

This description provides a general outline and is not exhaustive of all duties and qualifications. All incumbents must complete and maintain required training, including working in Windows PC environments, and hold required annual accreditations. Shift patterns may vary based on operational requirements. Candidates residing in Quebec must be bilingual in French and English.

Driving competency is critical, requiring a valid license (Class 5, G, or 1 [AZ]) and a driving record with no more than two violations or accidents in the previous 24 months. Assessment combines review of driving record, interview performance, and driver competency tests.

Inclusion and Equity Statement

FedEx promotes an inclusive and respectful workplace valuing diverse backgrounds, including women, persons with disabilities, Indigenous peoples, culturally diverse populations, and 2SLGBTQ+ communities. Accommodations during recruitment and selection processes are available upon request.