Administration Supervisor

About the Role

Team Global Express seeks a seasoned Administration Supervisor to lead and manage the administration team at our Mount Isa branch in Queensland. This permanent full-time position operates Monday to Friday and offers a valuable career progression opportunity for individuals experienced in team leadership within administration.

Key Responsibilities

• Oversee and support the daily functions of the branch's administration team, including workload coordination and prioritization.
• Manage administrative team schedules, including rostering, leave requests, hours, and overtime.
• Supervise financial processes such as accounts payable and receivable and ensure accurate operational, financial, and compliance reporting.
• Assist with branch performance analysis related to profit and loss statements and maintain comprehensive employee and administrative records.
• Act as second-in-command for Tollworks system use and endorse adherence to company policies and procedures.
• Identify and implement system improvements to streamline administrative activities.
• Foster strong connections with customers and internal stakeholders while supporting audits, compliance, and a culture prioritizing safety.
• Champion continuous improvement and assist the regional manager with timely and accurate reporting.

Candidate Profile

• Proven leadership or supervisory experience within an administration team.
• Robust administrative background, preferably in transport, logistics, or similarly dynamic operational settings.
• Experience handling accounts payable/receivable and working knowledge of Microsoft Office, especially Excel, Outlook, and Word.
• Able to prepare and interpret operational, financial, and compliance reports, with sound numerical and cost management skills.
• Exceptional interpersonal, organizational, communication, and decision-making capabilities.
• Demonstrated ability to work independently under deadline pressure and engage confidently with various stakeholders.
• Previous use of Tollworks or comparable transport and database systems is highly desirable.
• Commitment to exemplary customer service, safety, and regulatory compliance.

What We Offer

• A permanent, full-time role with the chance to lead a vital branch function.
• Direct collaboration with the Northern Queensland Regional Manager and operations leaders.
• A diverse position involving leadership, finance, reporting, compliance, and operation elements.
• Opportunities to drive process improvements and engage in continuous learning and career development.
• Competitive salary exceeding industry norms, employee perks, flexible working conditions, and inclusive parental leave policies.

Company Overview

Team Global Express is a proudly Australian-owned transport and logistics enterprise operating throughout Australia and New Zealand, dedicated to innovation and environmental and social governance goals by 2030.

Recruitment Process & Diversity Commitment

Applicants are encouraged to specify their pronouns and any necessary accommodations for the recruitment process. The selection steps include an online application, potential online assessment, interview, and pre-employment checks (criminal history, medical including fitness and drug & alcohol screening). Team Global Express advocates for diversity and invites applications across all backgrounds, recognizing Indigenous Peoples of Australia and New Zealand.