Yasir Ghazai Khalf Al-Harbi

About

Result-driven technical support professional with a Diploma in Computer Technology and hands-on experience in hardware configuration, system maintenance, and network troubleshooting. Experienced in help desk support, Windows administration, cybersecurity fundamentals, and cloud computing solutions.

Experience

• IT Support Intern (Tamheer Program)
  Ministry of Education
  Jan 2026 – Jun 2026
• Technical Support Intern (Cooperative Training)
  Al-Hanakiyah General Hospital
  Jun 2025 – Aug 2025

Education

• Diploma in Technical Support (Computer Technology)
  Technical College at Al-Hanakiyah
  Computer Technology · 2025

Skills

• Communication
• Artificial intelligence
• Cloud Computing
• Adaptability
• Blockchain
• Problem Solving
• Teamwork
• Cybersecurity
• Windows
• Microsoft Outlook
• Technical Support
• Network Security
• Microsoft Excel
• Customer Service
• Technical Documentation
• Microsoft Word
• Microsoft PowerPoint
• Networking Fundamentals
• IT support
• Software Troubleshooting
• System Configuration
• Hardware maintenance
• Help Desk Operations

Projects

• Local Infrastructure Deployment Project
  Cisco Packet Tracer, DHCP, DNS, ACLs

  Designed and simulated a secure local network environment for interconnected departmental endpoints; configured DHCP, DNS, and routing tables; implemented access control lists to enhance endpoint defense.

Courses & certifications

• Professional Development Specialized Certifications · Deroob National E-Training Platform
• Blockchain Technology Fundamentals
• Artificial Intelligence Principles, Concepts & Advanced Applications
• Cloud Services Fundamentals (Cloud Computing)
• Computer and Network Security Basics (Cybersecurity)
• Intensive English Language Training Program
• Cooperative IT Training Certificate · Al-Hanakiyah General Hospital

🗣️ Languages

• Arabic · Native
• English · Intermediate