Walid Hellali

About

Automotive after-sales professional with experience in service reception, workshop coordination, parts sales, and customer issue handling. Skilled in appointment scheduling, repair order management, invoicing, and spare parts inventory control.

Experience

• After-Sales Service Reception Manager
  EMA – Eurorepar Car Service
  2021 – Present
• After-Sales Service Advisor / Parts Sales Associate
  Idriss Autos – Ennakl Automobiles
  2017 – 2021

Education

• Qualification
  Certificate in Automotive Diagnostics
  Automotive Diagnostics · 2022
• Qualification
  Diploma in Computer Science
  Computer Science · 2013

Skills

• Invoicing
• Appointment Scheduling
• Inventory Control
• Spare Parts Management
• Payment Processing
• Workshop planning
• Vehicle Reception
• Repair Order Creation
• Service Upselling
• Customer Complaints Handling

Courses & certifications

• Certificate in Automotive Diagnostics · 2022

🗣️ Languages

• Arabic · Native
• French · Fluent
• English · Professional
• Italian · Professional