Operations & Logistics Coordinator

About the Position

We are seeking a highly organized and detail-focused Operations & Logistics Coordinator to join our team in Doha, Qatar. This role involves supporting shipment monitoring, courier coordination, document management, and daily e-commerce order processing across Qatar and the Gulf Cooperation Council (GCC) region. It is ideal for individuals eager to advance their career in logistics, courier services, and e-commerce operations.

Key Duties

• Manage daily shipment tracking for sea freight, air freight, and express courier deliveries.
• Regularly update shipment statuses, estimated time of departure and arrival, as well as delivery progress according to provided guidelines.
• Organize and maintain customs and shipping paperwork such as invoices, packing lists, and airway bills.
• Coordinate with courier providers including Aramex and FedEx for booking shipments, tracking deliveries, and following up.
• Assist with verifying courier invoices and updating shipment records.
• Record incoming product returns and aid the store team with preliminary inspections of returned items.
• Maintain systematic digital archives for shipping, courier, and logistics documentation.
• Provide support with daily order fulfillment tasks and other e-commerce operational activities when necessary.

Candidate Requirements

• Bachelor's degree in Logistics, Supply Chain, Operations, or a related discipline.
• Fresh graduates or candidates with up to 2 years experience in logistics, courier handling, fulfillment, or e-commerce.
• Proficiency in Excel or Google Sheets for data management.
• Strong English written communication skills; knowledge of Arabic is advantageous.
• Highly detail-oriented, well-organized, and eager to learn new responsibilities.
• Quick learner capable of adapting efficiently to new procedures and multitasking in a dynamic environment.
• Comfortable managing several activities simultaneously in a fast-paced setting.

Additional Information

This role requires a candidate who can thrive under pressure and maintain meticulous communication and documentation standards.