Housekeeping Supervisor

Job Overview

The Housekeeping Field Supervisor will oversee comprehensive housekeeping activities across various client locations. This role demands regular visits to client sites to guarantee operational efficiency, adequate staffing, and maintaining strong client rapport.

Primary Duties

• Fully manage housekeeping functions at assigned client locations.
• Perform frequent site inspections to assess service levels and maintain operational standards.
• Ensure appropriate and timely deployment of housekeeping personnel per contract terms.
• Quickly identify and resolve staffing deficiencies to avoid operational interruptions.
• Organize substitute or backup staff to cover absences, sick leaves, or turnover.
• Maintain consistent and effective communication with client representatives on-site.
• Address client feedback and issues promptly to uphold satisfaction and retention.
• Gather and validate monthly attendance for all deployed staff by comparing with site or biometric logs.
• Submit accurate attendance data to HR or payroll within stipulated deadlines.
• Keep a reserve pool of staff ready to fill staffing gaps and coordinate replacements with HR.
• Manage delivery and inventory of cleaning supplies, equipment, and related materials by liaising with procurement and stores teams.

Qualifications and Experience

• Graduate degree or equivalent qualification.
• Experience between 2 to 5 years in facility management or housekeeping supervisory roles, preferably in manpower or facility services sectors.
• Willingness to travel extensively among client locations.
• Proficient communication and interpersonal skills for engaging clients.
• Basic skills in MS Excel and attendance management software.
• Possession of a two-wheeler is advantageous to facilitate site visits.
• Independent management capability for multi-site manpower planning.

Additional Information

• Salary range is INR 14,000 to INR 21,000 monthly.