F&B Service Captain

Position Overview

The F&B Service Captain role at The Luxury Collection in Singapore is responsible for providing outstanding customer service under the guidance of the Restaurant Manager or Supervisor. The position requires strict adherence to hotel policies, brand standards, and local regulations related to health, safety, and compliance.

Primary Duties

• Consistently take and deliver customer orders while demonstrating superior customer service skills.
• Prepare table and room setups as per established standards.
• Communicate any guest feedback, difficulties, or relevant information promptly to supervisors.
• Ensure food and beverage service meets departmental quality standards.
• Manage food and beverage stock storage in line with hotel procedures.
• Promote and replenish beverages responsibly, adhering to alcohol service regulations.
• Maintain familiarity with property safety protocols, first aid, fire, emergency procedures, and safely operate equipment.

Qualifications and Experience

• Completion of high school education is preferred.
• Minimum of one year experience in restaurant food service is required.

Additional Details

This role is non-management, full-time, and based at 80 Middle Road, Singapore. The Luxury Collection Hotels & Resorts, part of Marriott International, offers culturally rich and authentic luxury experiences. They are an equal opportunity employer committed to an inclusive workplace that values diverse talents and backgrounds.