Business Development Manager

About Hotel Indigo Auckland

Hotel Indigo welcomes guests into its unique neighbourhood experience, encouraging exploration and connection to the local culture. Located in midtown Auckland, this boutique hotel blends historic architecture with modern hospitality, featuring accommodation, Bistro Saine, The Halligan bar, and upcoming conference spaces.

Role Overview

We seek a driven Business Development Manager to join our Sales & Marketing team, focusing on uncovering new business opportunities, expanding key accounts, and implementing strategic sales initiatives to enhance our market presence and increase revenue.

Key Responsibilities

• Actively identify and convert new sales prospects to broaden customer base and boost hotel revenue.
• Manage a portfolio of accounts by delivering targeted sales plans to meet agreed objectives.
• Explore new markets and segments through focused campaigns and seasonal offers.
• Maintain a robust sales pipeline via prospecting, client meetings, networking, site inspections, and familiarisations.
• Track sales metrics and adapt tactics as needed to meet goals.
• Forge and sustain strong relationships with senior decision-makers, travel buyers, meeting planners, agencies, and other key partners.
• Develop customised commercial solutions aligned with client needs and hotel goals.
• Monitor competitors, pricing strategies, market trends and demand fluctuations to inform sales strategies.
• Collaborate with Revenue, Reservations, Marketing, and Operations departments to ensure cohesive client service delivery.
• Keep detailed records of accounts and sales activities within CRM and hotel systems.
• Represent the hotel at client meetings, networking events, industry gatherings, and trade shows.

Candidate Requirements

• Minimum three years progressive hotel sales or business development experience, including at least one year at executive level or higher.
• Background in upper-upscale, luxury, or equivalent hotel environments with proven success in new business acquisition and sales target achievement.
• Experience in the Australian or New Zealand market and knowledge of regional dynamics preferred.
• Relevant tertiary qualification in business, marketing, hospitality, or related fields, or equivalent credentials.
• Strong skills in sales, account management, negotiation, influencing, and strategic planning.
• Commercial acumen to analyse forecasts, sales pipelines, revenue trends, and market data.
• Excellent communication and presentation abilities in English, comfortable interacting with senior stakeholders.
• Proactive, well-organised, results-driven, and team-oriented mindset.
• Familiarity with sales and hotel management systems such as Delphi, Salesforce, Opera, IHG Concerto, or Agency360 is advantageous.
• Willingness to attend occasional evening, weekend, or public holiday events as needed.
• Legal eligibility to work in New Zealand.

Benefits and Work Culture

We offer a competitive salary package, generous benefits including attractive room discounts, and professional development opportunities. Our inclusive culture values diversity and encourages employees to bring their authentic selves to the workplace, promoting trust, support, and acceptance.

Note

If you meet most but not all requirements, we encourage you to apply and explore this opportunity.