Usability Tester

Role Overview

We are seeking a Usability Tester responsible for leading usability testing initiatives across various digital platforms and customer interactions. The successful candidate will bring practical product environment experience combined with strong qualitative and quantitative research capabilities. You will turn user data into practical recommendations to enhance product and design quality.

Key Responsibilities

• Conduct both moderated and unmoderated usability testing sessions on digital products and user pathways.
• Design and implement comprehensive qualitative and quantitative user research studies.
• Interpret research data to highlight major usability problems, user requirements, and behavioral trends.
• Convert research results into concrete, evidence-backed suggestions for product and design enhancements.
• Work collaboratively with Product, UX/UI, and relevant teams to elevate digital user experiences.
• Generate well-structured research documentation, results summaries, and stakeholder presentations.

Requirements

• Demonstrated professional experience conducting usability evaluations in a product-centered environment is essential.
• Deep knowledge of both qualitative and quantitative research techniques.
• Practical expertise in usability testing, user research, and deriving meaningful user insights.
• Strong analytical thinking and problem-solving aptitude to transform data into actionable strategies.
• Exceptional communication skills and proficiency in managing various stakeholders.
• Preferred experience collaborating intimately with Product and UX/UI development teams.