US Sales Development Representative

About ShopOS

ShopOS is at the forefront of revolutionizing ecommerce through AI-powered agents that manage entire ecommerce stacks. Having achieved product-market fit, we are rapidly scaling and defining the future landscape for online brand building with AI technology. Founded by experienced entrepreneurs with significant successful exits and supported by notable investors, ShopOS offers a unique opportunity to contribute to a pioneering ecommerce venture.

Role Overview

As a US Sales Development Representative, you will specialize in outbound outreach targeting US-based ecommerce fashion and apparel brands generating $10M to $50M in revenue. Your main responsibility is to secure meaningful meetings that Sales Account Executives value, focusing on prospects who have real marketing or revenue challenges and are ready to engage—moving beyond mere activity metrics to genuine opportunity creation.

Key Responsibilities

• Manage an assigned list of named accounts, developing in-depth knowledge of each.
• Execute outreach across three communication channels: email sequences, LinkedIn connection requests/messages (approximately 300 per week), and cold calls targeting US ecommerce brands.
• Craft and iteratively test personalized outreach copy, as you will not be provided standard scripts.
• Ensure thorough qualification to confirm that booked meetings align with ideal customer profiles and have actionable marketing or revenue challenges.
• Maintain accurate and up-to-date records in the CRM system, documenting interactions, triggers for engagement, and follow-up timelines.

Candidate Requirements

• Minimum two years of successful outbound sales experience selling into the US market, with verifiable meeting and reply metrics and named accounts.
• Experience selling to ecommerce or direct-to-consumer (D2C) brands, demonstrating familiarity with concepts like catalogs, product detail pages (PDP), and performance creatives.
• Strong written communication skills to create effective and engaging outbound messages.
• Availability to work US business hours consistently.
• Proven use of AI technologies to enhance outbound techniques, including research, personalization, and list building, with tangible examples rather than just tool names.
• Experience working in a small, agile environment without reliance on predetermined sales playbooks.
• A thoughtful perspective on common reasons why cold emails often fail.

Additional Information

This role is not suitable for candidates expecting a ready-made list and scripted messaging or those who prioritize quantity of emails over quality results. Advancement to closing roles may occur but will not be guaranteed upfront. Applicants should include resumes with relevant outbound performance data rather than cover letters.