Technical Product Manager

About JD.com

JD.com, known also as JINGDONG, is a leading global enterprise listed on NASDAQ and ranked Fortune 44. Beginning from its origins in China, it now serves over 700 million active customers worldwide through a sophisticated technology and supply chain ecosystem encompassing retail, logistics, technology, and property sectors. JD.com is dedicated to innovation, efficiency, and integrity to make everyday living smarter and more connected.

Operating internationally, JD.com has a comprehensive digital and logistics presence covering multiple countries including China, the U.S., UK, Europe, South America, and Asia-Pacific regions, providing customers around the world with trusted products via platforms like Joybuy.

Role Overview

Joining JD.com's Europe technology team as a Technical Product Manager, you will focus on developing and enhancing retail products and services for JD.com's operations in various European countries such as the UK, Germany, the Netherlands, and France. This role offers collaboration across diverse teams including business partners, product design, software development, platforms, and retail applications within a cross-cultural work environment spanning Europe and China.

Key Responsibilities

• Establish and maintain robust operational partnerships across JD.com's teams to identify business and product opportunities aligned with commercial goals.
• Serve as the main product liaison for business partners to ensure agreement on goals, priorities, requirements, and delivery timelines.
• Own and prioritize product roadmaps and release plans to align with customer, business, and commercial objectives.
• Coordinate requirements, dependencies, timelines, and deliverables across multiple domain teams.
• Define governance structures, communication channels, and streamlined ways of working.
• Manage risks, dependencies, and challenges especially related to third-party collaborations and system integrations.
• Collaborate with cross-functional teams to design and execute product and service strategies for JD.com's global markets.
• Innovate by leveraging new product features and technology to improve user experience, operational efficiency, and cost optimization.
• Analyze user insights, industry trends, and data to continuously refine the user experience.
• Support business initiatives and strategic decisions by balancing user-centric design with AI and machine learning capabilities.
• Organize and lead workshops and working sessions engaging stakeholders and partners.
• Work onsite at the London office.

Minimum Qualifications

• Minimum 5 years recent product management experience in the European e-commerce sector.
• Bachelor's degree in Computer Science, Business Administration, Product Management, Finance, Engineering, or a related field.
• Strong analytical capabilities with excellent communication skills for effective collaboration and data-driven decision-making.
• Professional proficiency in English.

Preferred Qualifications

• Proven experience managing large-scale consumer applications with over 1 million daily active users.
• Experience operating across multiple regions and in diverse cultural environments.
• Technical familiarity with e-commerce platform development.
• Additional language skills in Chinese or German are advantageous.

What We Offer

• A stimulating, fast-paced work environment within a leading international e-commerce corporation.
• Collaboration with a multicultural team and opportunity to influence JD.com's global expansion.
• Competitive salary including benefits such as health insurance, retirement plans, and performance-related bonuses.

Diversity and Inclusion

JD.com commits to fostering a diverse, inclusive workplace where all qualified applicants receive equal consideration without discrimination based on race, color, religion, gender, sexual orientation, nationality, disability, age, veteran status, or any other protected aspect.

Work Location

This position requires working onsite in London, United Kingdom.