Team Leader

Overview

As an integral member of the management team, the Team Leader assists the Store Manager and Assistant Store Manager in supervising day-to-day activities within the retail store.

Key Responsibilities

• Supervise and lead store associates, offering guidance and support to ensure efficient operations.
• Manage store merchandising including shelving products and handling shipment unpacking and packaging.
• Maintain high standards of customer service throughout the store.
• Carry out manager-on-duty responsibilities such as overseeing breaks, timekeeping, and attendance monitoring.
• Implement and uphold visual merchandising standards within the store.
• Respond to and resolve customer complaints promptly to maintain satisfaction.
• Ensure the store adheres to safety and cleanliness guidelines.
• Handle cash management duties along with store opening and closing processes as required.
• Participate actively in inventory management and contribute to employee training initiatives.
• Follow up on delegated assignments and support activities related to recruitment and performance management.

Qualifications and Requirements

• A minimum of one year experience in retail environments.
• One to two years in a supervisory or leadership role.
• Strong leadership capabilities coupled with excellent communication skills.
• Availability to work flexible schedules including days, evenings, and weekends.
• Ambition to advance within the organization.
• Ability to juggle multiple tasks and prioritize efficiently in a busy setting.

Why Work With Us?

• Engaging and dynamic workplace atmosphere.
• Competitive pay and benefits package available to eligible employees.
• Company matched pension plan to support your future.
• Customized training and onboarding programs to support success.
• Opportunities for professional growth and career progression within the company.
• Note: Full-time employee status, including benefit eligibility, is achieved after maintaining at least 25 work hours per week for sixteen consecutive weeks, with a one week grace period allowing fewer hours.

Additional Information

Artificial intelligence tools are used solely as aids during candidate evaluations and do not make hiring decisions; all final recruitment choices are made by human recruiters.