Talent Development Program Manager

About Phorest

Phorest provides software solutions to over 12,000 hair and beauty salons, spas, and medi-aesthetic clinics globally. The company's ambitious goal is to capture a quarter of the global market, amounting to one million salons and establishing itself as a billion-dollar enterprise.

The Opportunity

We are seeking to expand our team with a highly motivated individual to help accelerate Phorest's growth. This role involves shaping the company's development by cultivating values-driven talent practices that transform our ambitions into daily leadership and employee experiences.

The successful candidate will design and implement impactful talent and enablement programs that enhance skills, foster collaboration, and improve outcomes for our customers and business. A key focus will be integrating artificial intelligence into talent development and daily work activities, promoting a learning-by-doing approach and enhancing the employee experience.

Key Responsibilities

• Oversee and refine learning and talent management initiatives, including planning, employee communications, scheduling, facilities coordination, content updates, and co-facilitation of programs such as mentoring and leadership development.
• Develop new tools and programs for leaders and employees that effectively boost capability and team performance.
• Champion AI integration within talent development by creating pilots and programs that encourage safe and impactful AI adoption, embedding AI tools to improve learning outcomes.
• Manage talent development platforms and systems, including Culture Amp, Notion, and internal resources, continuously innovating to enhance operations.
• Collaborate with senior talent partners and the People team to deliver high-impact learning and talent initiatives.
• Lead workshops aimed at building skills, reinforcing alignment, and nurturing company culture.
• Measure program effectiveness through feedback and data analysis, iterating quickly to maintain relevance and value.

Candidate Profile

• Minimum of five years' experience in program or project management within People or Learning & Development functions, or equivalent experience paired with a passion for talent growth and organisational development.
• Highly organized with a focus on quality and consistent follow-through, enjoying varied responsibilities in a fast-paced environment.
• Strategic thinker who understands the broader importance of talent development.
• Innovative in constructing and improving programs, templates, and workflows that facilitate scalability.
• Curious and pragmatic about AI, with the ability to test, critically assess, and help others use AI tools effectively.
• User-focused, designing enablement solutions that are straightforward, beneficial, and actionable.
• Team-oriented with a collaborative mindset and willingness to actively contribute to achieving goals.
• Exhibits a growth mindset characterized by curiosity, openness to feedback, and continuous self-improvement.
• Experience in learning facilitation is advantageous.

Benefits and Additional Information

• Comprehensive private healthcare coverage, including two wellness days, employee assistance programs, and access to online GP services.
• Competitive compensation with financial wellbeing offerings such as an Employee Share Purchase Scheme, pension, life assurance, and income protection.
• Support for sustainable commuting through a bike-to-work scheme and tax-efficient transport options.
• Dedicated programs supporting women's health, including additional leave related to fertility treatments, pregnancy loss, and menopause.
• Enhanced maternity and paternity benefits to support family needs.
• Opportunities for professional growth through extensive development programs and resources like LinkedIn Learning.
• Additional moving leave of three days granted to employees relocating residences.
• Flexible working arrangements, including remote work and flexi-time, are available and encouraged.
• We encourage candidates who may not meet every single qualification but believe they could thrive in this role to apply; diversity and inclusion are core values of Phorest.