T4 Trainer

About the Role

We seek a knowledgeable Trainer to enhance global collection operations by crafting, delivering, and continuously refining training initiatives for projects such as Drive, Pedestrian, Athena, Cabrillo, Fulfillment, and Marathon.

Key Responsibilities

• Conduct Train-the-Trainer programs targeting Regional Trainers and vendors.
• Lead both in-person and virtual training sessions, refreshers, and onboarding.
• Evaluate training quality, knowledge verification outcomes, and trainers' performance.
• Create and update standard operating procedures (SOPs), training materials, assessments, and training timetables.
• Support pilot launches, geographic expansions, and ensure operational readiness.
• Audit training content for compliance with operational guidelines.
• Perform field testing and confirm the functionality of GIS hardware and software.
• Work closely with operations teams, technical writers, and global stakeholders.
• Travel internationally to assist with training delivery, equipment installations, and regional inauguration events.

Candidate Requirements

• Must be located in Singapore with legal work authorization.
• Minimum one year experience in Drive or Pedestrian data collection.
• At least one year experience in delivering training and leading teams.
• Background in collection system installation and managing regional ramp-up phases.
• Excellent communication, organizational skills, and ability to engage various stakeholders.
• Possession of a valid passport and readiness for frequent international travel.
• Capability to instruct diverse, multicultural audiences, especially non-native English speakers.

Relevant Skills and Preferred Qualifications

• Strong expertise in field operations, technical training, SOP/documentation proficiency, leadership, and deployment experience.
• Candidates from GIS, mobile mapping, surveying, telecommunications, or technical field services backgrounds are highly suitable.
• Candidates demonstrating transferable skills and high willingness to travel extensively will be considered regardless of formal T4 title.
• Preferred candidates have experience in learning & development, Train-the-Trainer models, creating SOPs/manuals/assessments, and familiarity with workforce management or training tracking tools.
• Experience with pilot program support, process enhancement, and field equipment validation is advantageous.

Equal Opportunity Statement

Tech Mahindra values diversity and inclusion, providing equal employment opportunities regardless of race, religion, color, sex, age, national origin, or disability. All candidates will be assessed based on their qualifications and ability to perform the job's core functions.