Store Manager (Cologne) - (m/f/d)

About LAP Coffee

LAP (Life Among People) aims to redefine the specialty coffee experience by making it more affordable and convenient while maintaining a human touch combined with digital personalization. Operating stores in six cities across Germany, LAP is rapidly expanding to become a leader in coffee retail.

Role Overview

We are seeking a dedicated Store Manager for our Cologne location. This key position will directly contribute to the growth and success of LAP Coffee in the city. The manager will be responsible for overseeing daily operations, leading the team, ensuring excellent customer service, and driving sales and profitability.

Responsibilities

• Lead and develop the barista team by setting clear goals aligned with the company culture and encouraging career progression toward General Manager roles.
• Ensure operational excellence by maintaining high standards, monitoring store performance metrics, organizing shifts efficiently, and identifying areas for continuous improvement.
• Enforce strict health and safety protocols and uphold product quality standards to guarantee freshness and customer satisfaction.
• Accurately report daily key performance indicators (KPIs), inventory levels, and commissary supply transfers for the store.
• Reduce waste by managing inventory levels carefully and adjusting stock to match business demands.
• Work closely with Brand and Marketing teams to foster customer growth and community engagement, including building strong relationships with local businesses and residents.
• Implement and consistently apply company training materials related to products, services, and brand standards.

Requirements

• Minimum of two years in a leadership role within hospitality or retail food and beverage, including experience managing teams, inventory, and supply chains. Experience in the coffee sector is highly desirable.
• Entrepreneurial mindset with a solution-oriented approach, capable of adapting in a dynamic startup environment.
• Excellent communication, organizational, and problem-solving skills, especially under pressure, along with a proven ability to identify growth opportunities and execute ideas efficiently within budget constraints.
• Fluent proficiency in both English and German.
• Willingness to travel occasionally to explore new growth opportunities.

What We Offer

• Opportunity to work closely with a seasoned leadership team to grow an innovative lifestyle coffee brand.
• A passionate and diverse team environment with shared enthusiasm for quality food, coffee culture, and regular team events.
• Be part of a pioneering journey to make specialty coffee more accessible and affordable.
• Early-stage startup benefits with strong support from leading investors.

Additional Information

We are committed to an inclusive and accessible hiring process. Candidates requiring accommodations during interviews are encouraged to communicate their needs to receive appropriate support.