Store Manager Candidate

About Dollar General

Dollar General has been providing value and convenience to shoppers for over 80 years. The company offers a wide selection of frequently used items such as food, snacks, health and beauty products, cleaning supplies, apparel, housewares, and seasonal goods at affordable prices through neighborhood stores. Dollar General values the unique contributions of each employee and offers various career paths across store locations, distribution centers, and administrative offices.

Position Overview

The Store Manager Candidate supports the Store Manager by assisting with store operations including staffing, inventory control, merchandising, administrative duties, and maintaining a safe and well-maintained environment. This role serves as a developmental step for candidates preparing to take on full Store Manager responsibilities and is temporary in nature.

Key Responsibilities

• Support recruiting and staffing efforts to maintain adequate store personnel.
• Help with merchandising activities such as stocking, staging, pricing, and organizing merchandise according to company standards and Store Manager directions.
• Assist with inventory management including damage processing, markdowns, scanning procedures, paperwork, and conducting inventories.
• Follow ordering protocols to maintain or improve in-stock levels.
• Deliver excellent customer service leadership and set a positive example.
• Model adherence to company policies, procedures, and operational guidelines.
• Contribute to store opening and closing activities.
• Ensure secure handling and deposit of company funds as required.
• Support financial integrity through cashier accountability, key control, and compliance with security procedures.
• Help keep the store clean, stocked, and safe for both customers and employees.
• Act as the store leader in the absence of the Store Manager.
• Review performance statements to identify sales trends, labor, profitability, shrinkage, and errors for improvement opportunities.
• Complete required documentation timely and accurately.

Required Knowledge and Skills

• Ability to read and interpret documents including diagrams, safety instructions, and procedure manuals.
• Basic math skills involving addition, subtraction, multiplication, division, and percentages.
• Understanding cash handling procedures including cashier accountability and deposit control.
• Competency with IBM cash register functions and report generation.
• Knowledge of inventory control and merchandising standards.
• Familiarity with cash, facility, and safety control policies including key and deposit management.
• Experience or understanding of recruitment, interviewing, hiring, counseling, and termination processes with compliance considerations.
• Effective verbal and written communication skills.
• Strong interpersonal abilities.
• Good organizational skills with attention to detail.
• Problem-solving skills applicable in situations with limited standardization.
• Some locations may prefer bilingual Spanish speakers.

Experience and Education

• High school diploma or equivalent is strongly preferred.
• Retail experience of one year is preferred, particularly for external applicants.

Competencies

• Aligns personal values with Dollar General's corporate values.
• Encourages ownership and potential in others.
• Acts as communication link between Store Support Center and store employees.
• Promotes collaboration and cooperation within the team.
• Communicates tactfully and maintains open dialogue with staff.
• Responsive and sensitive to customer needs.
• Applies basic retail principles such as inventory and ordering cycles.
• Focuses on continuous development of store personnel.
• Recruits, hires, and trains qualified candidates to meet store needs.
• Ensures compliance with labor laws and company policies.

Working Conditions and Physical Demands

• Frequent walking and standing during shifts.
• Regular bending, stooping, and kneeling for stocking and check-out duties.
• Handling merchandise and equipment including scanners, pricing guns, box cutters, carts, and dollies.
• Frequent lifting of up to 40 pounds and occasional lifting up to 55 pounds.
• Occasional climbing using ladders.
• Some driving is necessary to perform bank deposits, attend meetings, and visit other stores, which may require personal transportation.
• Work environment is fast-paced with moderate noise levels.
• Exposure to outdoor weather conditions occurs occasionally.
• Some travel is required with occasional overnight stays.

Additional Information

Applicants must be at least 21 years old to be eligible for employment in this role. Dollar General is an equal opportunity employer committed to diversity and inclusion.