Starbucks Operator

About Sobeys Inc.

Join Sobeys Inc., a prestigious Canadian employer recognized among the nation's Top 100 companies. Sobeys, along with its family of banners such as Safeway, IGA, Foodland, FreshCo, and others, represents a vast network of over 1,500 stores with more than 128,000 team members across all provinces.

Role Overview

As a Starbucks Operator, you will deliver personalized service in an on-site café environment, honing your expertise in coffee and tea while enhancing customer service capabilities within a lively and inviting setting.

Key Responsibilities

• Adhere strictly to all company policies, procedures, and standards at all times.
• Welcome and assist customers in a friendly and courteous manner.
• Provide top-notch customer service aligned with Safeway’s customer engagement initiatives.
• Manage merchandising efforts for both Safeway and Starbucks programs effectively.
• Handle pricing, display setups, ordering, and inventory control within your department.
• Maintain the department’s cleanliness, overall presentation, and profitability while ensuring exemplary customer service.
• Supervise department staff including scheduling, training, and delegation of tasks.
• Ensure compliance with necessary paperwork and documentation as per divisional guidelines.
• Operate cash registers and process various payment methods including cash, cheque, credit/debit cards, and gift cards.
• Prepare a variety of hot and cold beverages, specializing in handcrafted specialty drinks.
• Manage stocking tasks and product ordering efficiently.
• Perform additional duties as assigned by management.

Candidate Profile and Requirements

• Completion of High School education.
• Previous experience as a Barista or in a supervisory role is preferred.
• Demonstrated ability to rapidly learn and adapt in a dynamic work environment.
• Capability to thrive in fast-paced settings.
• Highly driven and collaborative team player.
• Clear and effective communication skills, both verbal and written.
• Strong commitment to delivering outstanding customer service.
• Practices safe work habits consistently.
• Availability to work flexible hours including evenings and weekends.
• Willingness to be scheduled for shifts at any time as required.

Physical Demands

• Occasional lifting of items weighing up to 45 pounds.
• Continuous hand coordination and gripping activities.
• Frequent usage of computer systems and point of sale terminals.
• Regular periods of standing and bending.
• Occasional walking and squatting to complete tasks.

Rewards and Culture

Sobeys offers a comprehensive Total Rewards package designed to support employees’ professional and personal needs. Benefits may include health and dental coverage, retirement and savings plans including an Employee Share Ownership Program, a 10% in-store discount across various banners, virtual healthcare, family assistance programs, opportunities for learning and development, parental leave top-up, and paid vacation time.

The company is committed to offering competitive, equitable compensation that reflects candidates’ experience, qualifications, and internal equity, while complying with Pay Transparency Legislation.

Additional Information

Sobeys provides transparency regarding compensation data collected externally for benchmarking purposes, though such information is independent of the company and for reference only.

The recruitment process may be supported by Artificial Intelligence technologies to improve efficiency; however, all hiring decisions rest solely with human hiring teams.

Sobeys is dedicated to inclusive and accessible hiring processes and welcomes applicants to request accommodations at any stage of the recruitment.

Note: Successful candidates must verify legal eligibility to work during onboarding through appropriate documentation reviewed prior to employment commencement.