Site Services Supervisor

Role Overview

Avantor is looking for a dedicated Operations Team Leader (Site Services Supervisor) to oversee onsite inventory management and lab support services at a renowned biopharmaceutical manufacturing site in Limerick. Reporting to the Site Services Manager, you will lead a team of Material Handlers, ensuring assignments are completed precisely, safely, and compliantly with GMP protocols.

Key Duties

• Lead and supervise a team of Material Handlers daily.
• Organize, delegate, and prioritize team activities to fulfill service commitments.
• Track task completion and maintain scheduling accuracy.
• Foster accountability, teamwork, and high performance.
• Assist in onboarding, coaching, and skill development for team members.
• Support performance management in collaboration with management.
• Manage daily inventory processes, stockroom operations, and Vendor Managed Inventory (VMI) across manufacturing and laboratory sections.
• Ensure adherence to service timelines and replenishment plans aligned with customer expectations.
• Adjust workload distribution based on operational demands.
• Maintain inventory accuracy including stock rotation, expiry checks, and material availability.
• Support KPI tracking and reporting to meet service targets.
• Address and resolve operational challenges promptly.
• Ensure compliance with GMP, site procedures, and Environment, Health & Safety (EHS) standards.
• Maintain precise operational documentation and records.
• Promote a culture of compliance, quality assurance, and right-first-time execution.
• Prepare for audits and participate in inspections as needed.
• Ensure team meets all training standards and follows SOPs and work instructions.
• Establish strong communication with customers and internal teams for service coordination.
• Act as operational liaison for service concerns, risks, and delays.
• Participate in operational reviews and identify ways to enhance service delivery and customer satisfaction.
• Drive continuous improvement initiatives targeting efficiency, compliance, and quality enhancement.
• Recommend process optimizations and waste reduction strategies.

Required Experience and Skills

• Prior supervisory or team leadership experience in operational settings.
• Proven track record managing frontline operational teams.
• Competence in workload allocation, task prioritization, and progress monitoring.
• Experience within structured, process-oriented environments.
• Strong appreciation for compliance, documentation accuracy, and accountability.
• Experience collaborating with customers and cross-functional stakeholders.
• Inventory and materials management expertise is advantageous.
• Familiarity with GMP environments or regulated sectors like pharmaceuticals, biotechnology, or healthcare is preferred.
• Experience analyzing KPIs, service metrics, or operational performance indicators.
• Support for audit and quality system processes is beneficial.
• Excellent leadership, organizational, planning, and communication abilities.
• Ability to handle multiple priorities effectively in dynamic environments.
• Detail-oriented with commitment to accuracy.
• Problem-solving and decisive decision-making capabilities.
• Proficient in Microsoft Office and operational software systems.

Additional Information

Avantor offers an inclusive environment focused on continuous improvement, safety, and quality. This role supports impactful scientific and manufacturing activities improving patient outcomes globally. The company is an equal opportunity employer committed to diversity and provides reasonable accommodations for candidates during the recruitment process upon request via email.

Legal and Privacy Notices

Candidates' personal information will be processed solely for recruitment purposes in alignment with Avantor's privacy policies. Submission of candidates by external parties without formal arrangements is not accepted and no fees will be awarded for unsolicited submissions.