Senior Solutions Consultant - MENA

About Bloomreach

Bloomreach is pioneering the leading agentic platform specializing in personalization. Our mission is to transform how businesses interact with customers by deploying AI-driven agents that deliver personalized experiences across the entire customer journey. We focus on making product discovery more intuitive through autonomous search, enabling conversational shopping with tailored guidance available at every customer interaction point, and innovating the future of autonomous marketing by simplifying workflows to empower marketers with creativity and strategy. All our solutions leverage Loomi, a unified AI engine ensuring consistent and autonomous personalization across industries such as retail, financial services, hospitality, and gaming. We proudly serve over 1,400 global brands, including American Eagle, Sonepar, and Pandora.

Role Overview

As a Senior Solutions Consultant at Bloomreach for the MENA region, you will be a pivotal technical advisor within a dynamic sales team. Your responsibilities include advancing the sales process by collaborating closely with Account Executives, showcasing product capabilities, creating tailored demonstrations, and translating business needs into effective technical solutions. You will foster lasting partnerships by supporting marketing, data, and IT stakeholders during architecture discussions and contributing to the refinement of processes and tools essential for Bloomreach’s growth in EMEA.

Key Responsibilities

• Collaborate with sales teams to lead discovery sessions, develop solutions, and conduct technical presentations for Bloomreach Engagement.
• Customize product demonstrations and Proof of Concepts; respond to RFPs and RFIs.
• Interpret client challenges and design technical solutions that highlight clear business value.
• Serve as a trusted advisor to prospective clients, current customers, and partners.
• Facilitate architectural conversations among marketing, data, and IT teams.
• Enhance tools and processes to support scaling operations within the EMEA region.

Qualifications

• Minimum of 3 years’ experience in pre-sales, consultancy, or customer-facing technology roles.
• Excellent communication skills with the ability to present complex technical concepts clearly to diverse audiences.
• Self-driven, inquisitive, and adept at managing fast-moving sales cycles.
• Knowledge of marketing technology stacks, CRM systems, and analytics platforms.
• Familiarity with APIs, HTML, and JavaScript.
• Motivated and eager to advance within a fast-paced SaaS environment.
• Experience with martech tools such as Customer Data Platforms (CDPs), campaign orchestration, or customer data pipelines.
• Understanding of platforms like Bloomreach, Braze, Salesforce, Adobe, or similar technologies.
• Proficiency in additional European languages is advantageous.

Culture and Benefits

Bloomreach values autonomy and trust, fostering an environment free from rigid clock-in policies and excessive approvals. We emphasize responsibility and results from day one. Our culture is built upon five core values and ten key behaviors, integrated into recruitment, onboarding, personal development, feedback, and communication practices. We offer flexible working hours and operate primarily with a virtual-first mindset, supported by global hubs.

Employees can participate in volunteering activities with up to 5 paid days off annually. We regularly host company events to promote global connection and enthusiasm.

Personal Development

• Access to a People Development Program featuring workshops led by internal experts.
• Support from an in-house communication coach for workplace communication and decision-making challenges.
• Managerial staff benefit from a Leader Development Program including coaching and feedback loops.
• Annual professional education budget of $1,500 to invest in learning materials and certifications.

Well-being

• Employee Assistance Program offering counseling for non-work-related issues.
• Subscription to Calm, the meditation and sleep app.
• Quarterly ‘DisConnect’ days provide an extra day off to relax and recharge.
• Opportunities to engage in yoga, meditation, and sports activities.
• Up to 26 weeks of extended parental leave for primary caregivers.

Compensation and Rewards

• Eligible employees may receive Restricted Stock Units or Stock Options based on role and seniority.
• Company performance bonuses allow all employees to share in organizational success.
• Employee referral bonuses up to $3,000.
• Recognition for work anniversaries with “Bloomversaries.”

Additional Information

Positions are subject to eligibility criteria, and some benefits apply based on employment status. Interns typically do not qualify for certain benefits during their initial 6 months.