- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- Work from home
- Eligibility
- Applicants must be New Zealand Citizens or Permanent Residents. Candidates must be located within Australia or New Zealand. No visa sponsorship is available for this role.
- Resume
- Required to apply
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Job description
About the Company
Datacom is a prominent provider of IT services in Australia and New Zealand, committed to making a positive impact on communities and helping organizations innovate and grow by harnessing technology.
Role Overview
As a Senior Solution Specialist in our Information Management and Productivity Solutions team, you will collaborate closely with customers to co-develop transformative Microsoft 365 solutions that enhance collaboration, information management, and productivity. Your expertise will guide end-to-end design, implementation, and support of these solutions, fostering innovation in workplace practices.
Key Responsibilities
- Engage in consultative collaborations utilizing co-design principles to help organizations solve problems, make informed decisions, and reach desired outcomes.
- Develop and deliver compelling presentations, product demonstrations, and conduct workshops for clients.
- Collect, convert, and analyze business requirements to produce detailed project documentation including solution designs, recommendations, and as-built system summaries.
- Lead technical aspects and provide guidance for customers’ Microsoft 365 environments, including Information Management, Power Apps, and Power Automate.
- Construct and implement solutions within the Microsoft 365 ecosystem, covering SharePoint Online, Microsoft Teams, Power Automate, and Power Apps.
- Manage and execute content migration projects transitioning data from legacy systems into Microsoft 365 platforms.
- Advise customers on best practices for document control and records management to uphold compliance and data integrity.
- Empower customers by delivering coaching, demonstrations, and training, alongside preparing educational materials.
- Estimate project efforts to support proposal development and presales activities.
- Adhere to ITIL processes such as change and release management, applying industry best practices.
- Offer governance and ongoing support for Microsoft 365 and Power Platform solutions.
Candidate Requirements
- A background as a consultant within an ICT professional services environment is essential.
- Deep expertise in designing, building, and deploying solutions using Microsoft 365, Power Apps, and Power Automate.
- Proven experience migrating content into Microsoft 365 from older platforms.
- Strong facilitation and communication skills with the ability to lead customer workshops effectively.
- Excellent written and verbal communication skills, including technical and business writing clarity.
- Capability to translate complex business challenges into practical Microsoft 365 solutions.
- Experience in designing and implementing enterprise-level information architecture.
- Sharp analytical and problem-solving aptitude.
- Hands-on experience developing workflows with Power Automate and applications using Power Apps.
- Comprehensive understanding of Microsoft 365 collaboration tools including SharePoint Online, Teams, and OneDrive.
- Familiarity with Microsoft Purview for managing information and ensuring protection compliance.
- Proficiency in PowerShell scripting for automation and system administration tasks.
- Strong grasp of information management principles.
Preferred Qualifications
- Skills in developing custom solutions with SharePoint Framework (SPFx), JavaScript, C#, and HTML/CSS.
- Experience integrating Microsoft 365 with other business systems.
- Familiarity with AvePoint tools like Opus, Backup, Cloud Governance, and related modules.
- Usage of ShareGate for migration and administrative processes.
Additional Information
This position is part of a hybrid work culture, offering flexibility between office and remote work to promote work-life balance. Applications are welcomed exclusively from candidates located within Australia or New Zealand. Due to client requirements, applicants must hold New Zealand Citizenship or Permanent Residency; visa sponsorship is not provided.
Why Join Datacom?
Datacom offers a dynamic, agile environment akin to a smaller company despite its large size in the region's IT sector. It values its people by providing perks like social activities, relaxation areas, flexible working hours, remote options, and opportunities for professional growth. The company fosters an inclusive culture where each team member’s contributions are recognized, encouraging continuous learning and collaboration on cutting-edge technology challenges.
Level
Senior