Senior Solution Sales Executive - Customer Experience

Overview

Join SAP to contribute your skills in a company that impacts over 20 industries and 80% of global commerce. SAP supports your personal and professional growth by fostering a supportive environment focused on well-being, inclusion, and continuous learning.

Role Summary

The Senior Solution Sales Executive for SAP Customer Experience (CX) specializes in selling a targeted portfolio of SAP CX products including Marketing, Sales, Service, Commerce, and Customer Data solutions. This role aims to help customers modernize engagement, unify customer experiences, and drive revenue growth by leveraging SAP’s CX offerings. You will be responsible for maintaining and expanding business within named existing or potential customer accounts, ensuring adoption and realization of value from solutions.

Responsibilities and Accountabilities

• Deliver successful outcomes for assigned projects and responsibilities leveraging expert technical and business knowledge.
• Manage complex, large-scale initiatives, and provide creative, high-quality solutions, occasionally leading teams or supervising others.
• Work independently with sole responsibility for priority setting, collaborating on long-term strategic concepts, and reporting progress regularly.
• Contribute to improving designs and strategies, enhancing complex systems and processes with decision-making authority impacting current and future initiatives.
• Build and nurture strong partnerships internally and externally, facilitating cooperation and effectively communicating processes, policies, and relevant messages across functions.

Experience and Skills

• Possess advanced technical or business acumen within one or multiple areas of expertise.
• Demonstrate a deep customer focus with the ability to cultivate and sustain long-term client relationships.
• Have multiple years of progressively responsible experience.

Company and Culture

SAP is a market leader in enterprise software and cloud solutions, supporting over 400,000 customers and 200 million users globally. The company is committed to innovation, inclusion, health, and well-being, creating an environment where employees can excel and develop continuously.

Diversity, Equity, and Accessibility

SAP prioritizes equitable employment opportunities and provides accommodations for applicants with disabilities. The company celebrates diversity and promotes policies to ensure all employees feel valued, included, and empowered.

Additional Details

• Potential travel requirement: up to 10%
• Employment type: Regular full-time
• Requisition ID: 442505
• Work area: Sales
• Background checks may be required for selected candidates
• Ethical AI guidelines are adhered to during recruitment processes