Senior Payroll Specialist

About Qualtrics

Qualtrics develops software utilized by leading global brands to enhance frontline experiences, cultivate high-performing teams, and design beloved products. Serving over 18,000 clients worldwide, Qualtrics leads the Experience Management industry through innovation and dedicated teamwork.

Role Overview

As Qualtrics expands globally, the Senior Payroll Specialist becomes vital in supporting payroll operations for over 5,000 employees across 25 countries. Based in Sydney, Australia, this role interfaces between people and financial data, contributing significantly to corporate milestones including mergers and acquisitions and implementing a new global payroll system.

Key Responsibilities

• Ensure flawless payroll processing throughout APJ (Asia-Pacific and Japan) region, guaranteeing timely and precise pay cycles.
• Maintain accurate and comprehensive employment records, serving as the definitive data source to support internal reporting.
• Conduct thorough audits of payroll, benefits, and long-term incentives to detect discrepancies and enforce corrective measures.
• Collaborate proactively in the rollout of a new global payroll platform and during M&A data integrations.
• Prepare and facilitate annual internal and external audits to uphold global compliance and manage risks effectively.

Success Factors

• Exemplary attention to detail ensuring complex payroll computations are error-free across diverse currencies and tax jurisdictions.
• Strong analytical skills using advanced Excel techniques, such as vlookups and pivot tables, to identify patterns and efficiencies.
• Effective communication across multiple time zones and departments to foster trust and transparency.
• Self-driven problem solving with an aptitude for independent research of evolving tax regulations and proactive issue resolution.
• Flexibility and resilience in a dynamic, fast-paced corporate culture marked by confidential handling of sensitive data.

Growth Opportunities

• Acquire in-depth knowledge of payroll, tax, and labor regulations in key APJ markets including Australia, South Korea, Hong Kong, Japan, India, and Singapore.
• Participate in a major global payroll software implementation enhancing technical expertise.
• Gain experience in payroll integration related to mergers and acquisitions, supporting corporate expansion and transformation.

Qualifications and Experience

• Bachelor’s degree in Business, Human Resources, Finance, or a related discipline.
• At least 2 years of relevant experience preferred; ambitious recent graduates with strong HR or Finance internship backgrounds are encouraged to apply.
• Proficiency in Microsoft Excel, specifically in using vlookups and pivot tables.
• Demonstrated interest or experience working with international teams and diverse regulatory environments.

Team Environment

• Work collaboratively within a global payroll team supporting employees worldwide.
• Engage in strategic corporate activities highly visible to senior leadership.
• Join a culture focused on continuous learning and career development, where new challenges proactively present themselves.

Benefits and Work Culture

• Eligible for an $1,800 annual Qualtrics Experience Program stipend after one year of employment.
• Enjoy 30 paid days off annually, consisting of PTO, personal days, and holiday closures.
• Participate in frequent office events and team outings within a creative and open workspace.
• Access complimentary snacks, beverages, and lunches in the office.
• Comprehensive medical, dental, and vision insurance available for employees and their families.

Work Model

Our hybrid setup requires employees to be onsite three days a week (Monday, Thursday, plus another day chosen by the organizational leader) fostering collaboration and creativity; other days allow remote working to support work-life balance.

Inclusion and Diversity

Qualtrics is committed to equal opportunity employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected categories. Reasonable accommodations are provided for qualified individuals with disabilities throughout the application and employment process.