Senior Engineer - Oracle APEX Support

About the Role

We are seeking an experienced Senior Engineer to provide robust support for Oracle APEX applications. The candidate will be responsible for troubleshooting, maintaining, and assisting users of Oracle APEX systems, ensuring applications operate smoothly and effectively within our Oracle Database framework.

Key Responsibilities

• Manage daily operations of Oracle APEX applications including configuration, access, and database system oversight.
• Conduct routine health checks to maintain optimal application performance and data accuracy.
• Monitor workflows and data processes continuously to ensure reliability and consistency.
• Resolve incidents and issues for Oracle APEX applications promptly, adhering to defined service level agreements.
• Support end-users with application access, features, and reporting concerns.
• Implement performance improvements, system tuning, and necessary application updates to enhance stability and efficiency.

Required Qualifications and Skills

• Bachelor's degree in Information Technology or a related discipline is preferred.
• Between four to six years of professional experience supporting Oracle applications or Oracle APEX environments.
• Extensive hands-on proficiency in SQL and PL/SQL for debugging, validating data, and improving application performance.
• Competency with Oracle APEX elements including pages, forms, reports, workflows, and APIs.
• Knowledge of ITIL framework, particularly Incident, Problem, and Change Management processes.
• Familiarity with application security aspects such as access control and user role administration.
• Experience with tools and processes related to monitoring, incident management, and IT service management platforms like ServiceNow.
• Strong analytical thinking coupled with problem-solving capabilities to address application and data challenges.
• Effective communication skills to support users and collaborate with technical teams for complex troubleshooting.

About Malomatia

Malomatia is an IT services and solutions leader based in Qatar, uniting local and global talent to deliver end-to-end technology innovations that drive clients’ strategic success. Established in 2008, our company is ISO-certified and pioneers digital transformation across public and private sectors, specializing in cloud, cybersecurity, artificial intelligence, and superior contact center solutions.

Our mission is to enable Qatar’s businesses and government entities to embrace digital advancement through agile, knowledge-led solutions. We aim to be Qatar’s trusted knowledge partner in digital transformation, fostering industry disruption and a world-class technology ecosystem.

The Team

The Malomatia team consists of diverse, skilled IT professionals committed to supporting national development in sectors such as Government, Healthcare, Education, Customs, and Transportation. We are dedicated to delivering innovative, high-impact digital solutions aligned with our clients' specific requirements. Our core values emphasize ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation, all fostering a culture of digital excellence.