Senior Dockhand

About the Company

Coastal Transportation Services Company, part of the Red Sea Global group, specializes in providing comprehensive transportation and mobility services at the Red Sea destination in Umluj, Saudi Arabia. Leveraging innovative projects including autonomous vehicles and sustainable mobility solutions, the company aims to transform future transportation experiences.

Role Overview

The Senior Dockhand position is a supervisory role operating within a 24/7 shift framework, responsible for leading dockside assistance, vessel berthing, and marina operations. Clear communication, proactive problem-solving, and the capacity to work night shifts are crucial. This role directly supports the safety and smooth operation of marina assets and guest movements.

Key Responsibilities

• Guide and mentor junior dockhands through on-the-job training.
• Focus on maintenance and diagnostic assessment to create snagging lists for marina handover.
• Support schedule creation and basic reporting functions alongside management.
• Contribute to updating and refining site-specific standard operating procedures and team training programs.
• Report any marina-related concerns promptly to management.
• Ensure vessels are securely moored and protected at all times, coordinating with captains and crews.
• Assist guests and crews with reasonable service requests.
• Lead routine inspections, cleaning, and maintenance of pontoons, marina workboats, vessels, and related facilities.
• Manage inventory and proper use of cleaning chemicals, adhering to safety instructions.
• Maintain the cleanliness and presentation of the marina, including litter removal and garbage disposal.
• Drive club cars for transporting passengers, luggage, and waste.
• Oversee reporting duties including daily, weekly, accident logs, utilizing computer skills for management reporting.
• Lead fuel dock operations including fuel payments and supervision.
• Head the dockhand team in vessel movement support, line handling, and rescue efforts.
• Operate marina workboats under appropriate licensing, assisting in berthing, emergencies, and towing.
• Participate in special events and promotional activities as needed.
• Champion strict adherence to health, safety, and environmental policies, reporting violations to management.
• Apply Red Sea Global processes across other marina locations if required.
• Maintain marina regulations compliance, educate yacht crews, and document infractions.
• Work additional shifts or remain on call during adverse weather or emergencies.
• Act decisively without hesitation to protect life and property per company emergency protocols.

Qualifications and Experience

• Completed secondary education.
• Experience within the Middle East region, especially Saudi Arabia, is advantageous.
• Physically capable of outdoor work, including lifting up to 23 kg.
• Swimming proficiency to safely travel at least 50 meters in water.
• Certified in First Aid.
• Basic firefighting knowledge and training preferred.
• Previous marina, yachting, or watersports experience with understanding of marina equipment.

Skill Requirements

• Excellent communication skills coupled with neat and clear handwriting.
• Proficiency in radio communication using UHF and/or VHF, including knowledge of yachting terminology.
• Positive, customer-focused approach.
• Organizational skills and attention to detail.

Additional Information

• This role requires independence within marina or yachting environments and flexibility with working hours.