Sales Specialist

About SGI Food

SGI Food is an international provider of halal-certified frozen chicken, sourcing products from GACC-registered facilities in Shandong, China, as well as from reputable producers in Turkey and the United States. With offices situated in Dubai and Hong Kong, the company caters globally to importers, distributors, restaurants, hotels, catering companies, and retail purchasing teams. SGI Food prioritizes dependable bulk supply, consistent product grading, and comprehensive shipment documentation, all certified under the GSO 2055-1:2015 halal standard by SHC and acknowledged by JAKIM, MUIS, and BPJPH, ensuring high quality and compliance.

Role Overview

The Sales Specialist position is a full-time remote role tasked with creating and nurturing relationships with food importers, distributors, and other principal purchasers. The incumbent will proactively seek new customer prospects, engage with potential clients via telephone and digital channels, prepare and provide quotations, and diligently follow up on leads to secure sales.

The role requires collaboration with various internal departments to maintain accurate knowledge of product availability, logistics, and necessary documentation, ensuring that clients receive precise and updated information. It also entails delivering prompt customer service, managing inquiries and issues, and extending product training or support when necessary. The specialist will be expected to produce regular reports detailing sales activities, pipeline progression, and market insights to aid strategic decision-making and ongoing enhancement efforts.

Qualifications and Skills

• Effective communication skills for both written and verbal exchanges with customers and internal stakeholders.
• Excellent customer service abilities to handle queries, resolve concerns, and sustain durable client relationships.
• Demonstrated sales experience in B2B settings or the food industry, capable of prospecting, negotiating, and closing sales.
• Skills in sales management and training aimed at expanding accounts, coaching partners, and optimizing sales processes.
• Familiarity with halal food standards or knowledge of international food trade is considered beneficial.
• Competency with remote working practices, digital communication platforms, and CRM or sales tracking software is essential.
• Strong organizational and analytical aptitude with emphasis on detail-oriented documentation and contract accuracy.
• A relevant diploma or degree in Business, Sales, Marketing, or related discipline is preferred.