Sales Executive

About iTech4 6 Apple Premium Partner

iTech4, the largest Apple Authorized Reseller in Eastern India, operates 34 stores plus a head office in Kolkata. The company is dedicated to providing a comprehensive Apple experience, including expert advice, hands-on device demos, after-sales support, tailored solutions, and customized training in areas such as music, photography, video, and publishing.

Role Overview

This full-time, on-site Sales Executive role based in Kolkata requires direct interaction with customers to identify their needs and recommend suitable Apple products and solutions. Daily tasks include demonstrating products, explaining features, assisting with configuration and setups, handling billing, maintaining merchandising standards, and supporting sales targets.

Responsibilities

• Engage customers to understand their requirements and suggest Apple products, accessories, and related solutions.
• Conduct product demonstrations and clarify product benefits and features.
• Assist customers with basic product configuration and setup.
• Ensure excellent customer service experiences consistent with brand standards.
• Achieve sales targets through upselling and cross-selling.
• Manage billing, documentation, and maintain visual merchandising standards.
• Collaborate with the store team on promotions, events, and overall sales activities.
• Provide post-purchase guidance and connect customers to training and service resources.

Qualifications

• Strong interpersonal skills to understand and build lasting customer relationships.
• Sales experience including meeting targets and negotiating in retail or similar settings.
• Keen interest in learning detailed knowledge of Apple hardware, software, and services.
• Effective spoken and written English; proficiency in local Eastern Indian languages is beneficial.
• Basic computer literacy using POS systems, CRM software, and digital communication tools.
• Availability to work on-site including weekends and peak retail hours within a team environment.
• Prior experience with consumer electronics or premium brand retail preferred but not mandatory.
• Minimum qualification of high school diploma; higher education in business, marketing, or related fields is advantageous.