Sales Development Representative

Company Overview

TELUS Health supports the holistic wellbeing of over 35 million people globally by empowering healthier, happier, and more productive employees. Our award-winning Employee Assistance Program (EAP) integrates proactive health and wellbeing solutions within a digital ecosystem, addressing challenges related to family, health, daily life, finances, and work early on to prevent and successfully manage them. At TELUS Health Engage in Berlin, we drive the future of digital health products, creating digital platforms to promote physical and mental wellness worldwide. Partnering with employers and health insurers, we aim to impact as many lives as possible.

Role Overview

We are seeking a Sales Development Representative (w/m/d) to join our sales team based in Berlin or remotely across Germany. Your primary focus will be managing the early phase of the sales funnel by quickly qualifying inbound Marketing Qualified Leads (MQLs), converting them to Sales Qualified Leads (SQLs) within 24 hours, and collaborating with marketing and sales teams to build a robust sales pipeline.

Key Responsibilities

• Efficiently qualify incoming MQLs and ensure their prompt handover to Account Executives, ideally within the same or next day to maximize sales opportunities.
• Engage new leads from inbound requests, events, and marketing campaigns, guiding them through subsequent stages post-initial contact.
• Develop relationships with prospective client groups via phone calls, emails, conferences, and online demonstrations; understand their needs and position our solutions effectively.
• Research target companies, identify key contacts, and create customized outreach strategies.
• Maintain and update the CRM system (HubSpot), documenting all interactions to ensure a clean, insightful sales pipeline.
• Provide feedback on lead quality and share insights with the marketing team to continually enhance lead generation efforts.
• Prepare regular pipeline and sales performance updates for senior leadership.

Candidate Profile

• Proven experience in sales development or a comparable role, preferably with a focus on lead qualification and swift handover of MQLs to sales teams.
• Comfortable handling high volumes of outbound calls and emails, adept at quickly engaging potential companies and contacts effectively.
• Proficient using HubSpot or similar CRM platforms for lead tracking and management.
• Excellent verbal and written communication skills in German and English; additional languages are an advantage.
• Demonstrated goal-oriented approach with a track record of meeting or exceeding monthly and quarterly KPIs.
• Experience with Employee Assistance Programs (EAP), health insurance, or corporate benefits is beneficial but not mandatory.

Success Indicators after 6 Months

• Consistently convert MQLs to SQLs within 24 hours, building a dependable, high-quality sales pipeline supporting the sales team.
• Regularly meet or surpass monthly KPIs and maintain strong collaboration with sales and marketing departments.
• Ensure Salesforce data is accurate and current, offering feedback that optimizes future lead generation, qualification, and nurturing.

Interview Process

• Recruiter interview (approximately 45 minutes).
• Interview with the hiring manager (approximately 60 minutes).
• Final discussion including a role-play or case study (approximately 90 minutes).

Company Values

• Customer First: Prioritizing our community and customers.
• Embrace Change: Courageous and innovative approach to change.
• Grow Together: Collective growth fostered through teamwork and collaboration.

Compensation and Benefits

• Salary range: €35,000–€45,000 base pay plus bonus.
• Additional health insurance coverage valued at €900 annually.
• Up to 30 days of remote work per year.
• Annual leave up to 33 days (28 standard plus up to 3 extra days for tenure and 2 days for usage of the HUMANOO app).
• Subsidies for Urban Sports Club membership.
• €70 monthly cashback to support daily expenses.
• €500 yearly allocation for personal development and education.
• Extra time allocated for professional growth activities such as workshops, conferences, and training.
• Regular team and company-wide events.
• Referral program with attractive bonuses for successful employee recommendations.
• Access to exclusive corporate benefits.
• Full access to the HUMANOO platform for employees.
• Employee Assistance Program (EAP) support for mental wellbeing.

Additional Information

Our offices close for approximately two weeks over Christmas and New Year. December 24th and 31st are granted as additional leave days. All other non-statutory holidays during the year deduct from the annual leave entitlement.