Sales Development Representative (GCC)

About RemotePass

RemotePass was founded on the principle that while talent is globally distributed, opportunities are not. Supported by EBRD and trusted by over 800 companies spanning more than 150 countries, RemotePass offers businesses the infrastructure to hire anyone, anywhere. It empowers workers from emerging markets with essential financial tools and global access.

RemotePass uniquely integrates Employer of Record services, contractor management, direct employment, and corporate spend cards within a single platform. Highly rated (4.8/5 on G2) and trusted by major clients like Spotify, Logitech, and Deloitte, it operates in more than 150 countries.

Backed by top-tier international investors including EBRD, 500 Global, Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play, RemotePass is positioned for ongoing growth.

Role Overview

We seek a proactive and empathetic Inbound Sales Development Representative (SDR) to join our sales development group. As the initial contact for companies reaching out in your assigned region, you will manage numerous incoming prospects, ranging from demo requests to more detailed inquiries, and convert their interest into strategic partnerships. Your aim is to provide a world-class initial experience through speedy responses and consultative engagement.

Responsibilities

• Respond to inbound leads promptly, ensuring seamless handoffs from marketing to sales conversations.
• Consistently conduct daily follow-up calls and personalized outreach to keep RemotePass prominent for interested prospects.
• Use a consultative discovery process, leveraging open-ended questions to identify challenges related to global hiring, payroll, and compliance.
• Engage prospects who have interacted with company content to foster authentic interest in RemotePass’s comprehensive services.
• Address objections patiently and empathetically, reframing hesitations into partnership opportunities and value-focused solutions.
• Assist leads by understanding their unique needs and crafting tailored communications to secure introductory meetings.
• Arrange appointments and demos for Account Executives, ensuring all lead criteria are fulfilled.
• Maintain accurate tracking of lead activities and progress within the CRM system to avoid missed opportunities.
• Strive to meet defined response time service level agreements (SLAs) and monthly pipeline targets, emphasizing quality and team contribution.
• Collaborate with Marketing to relay insights on prospects and markets that can enhance lead quality and outreach tactics.
• Stay updated on industry trends and market shifts to improve consultative communication skills.

Requirements

• Bachelor’s degree in Business, Marketing, or a closely related discipline.
• At least one year of experience in sales, customer service, recruitment, or a comparable role, preferably in a dynamic tech or SaaS environment.
• Fluency in Arabic and English, at a professional or native level.
• Excellent verbal and written communication skills with the ability to adeptly navigate complex business and cultural contexts.
• Comfortable managing high-volume inbound interactions while maintaining a positive, professional demeanor.
• Strong active listening abilities, capable of quickly synthesizing information and adapting conversations based on prospect feedback.
• Demonstrated skill in managing objections constructively, maintaining curiosity rather than defensiveness when qualifying leads.
• A positive mindset with a passion to assist clients alongside an eagerness to learn and adapt.
• Experience with CRM platforms such as HubSpot or Salesforce is advantageous.
• Proficient time management skills to balance urgent lead responses with quality discovery preparation.
• Exceptional organizational skills and attention to detail to effectively handle a busy inbound queue.
• Ability to thrive in a changing environment, working independently and collaboratively within a supportive team.

Benefits

• Embrace a fully remote work culture, offering flexibility to operate from anywhere globally.
• Opportunity to contribute to a rapidly expanding and innovative company.
• Work in an inclusive environment valuing diverse perspectives, encouraging authenticity and empowerment.