Sales Development Representative

About Konnect Insights

Konnect Insights empowers global enterprises to elevate their customer experiences via an AI-enhanced omnichannel customer experience (CX) platform. Serving over 30 countries, their solution integrates customer engagement, social listening, analytics, reputation management, and interaction management into one platform.

Role Overview and Responsibilities

• Carry out outbound prospecting through multiple channels including calls, emails, and LinkedIn to generate leads.
• Identify and connect with key decision-makers within targeted accounts to engage prospects effectively.
• Qualify leads by conducting discovery conversations to understand their business needs and challenges.
• Arrange meetings and develop sales opportunities for the Solutions Consulting team.
• Maintain a robust pipeline filled with qualified prospects.
• Ensure all interactions and activities are meticulously updated in the CRM system.
• Work collaboratively with sales, marketing, and presales departments to drive accelerated business growth.

Candidate Profile and Requirements

• Possess 2 to 4 years of experience in roles such as Sales Development Representative, Business Development Representative, Inside Sales, or Lead Generation within B2B sales environments.
• Exhibit excellent communication abilities and the capacity to build strong professional relationships.
• Demonstrate expertise in outbound prospecting and executing cold outreach campaigns.
• Be self-motivated, result-driven, and enthusiastic about continuous learning.
• Prior experience with selling SaaS, Customer Experience (CX), Marketing Technology (MarTech), CRM, or other technology-based solutions is advantageous.