Rotana Hotels

Sales Coordinator - Emirati Talent

Rotana Hotels

Abu Dhabi, United Arab Emirates · Full Time

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Experience
Any
Salary
Openings
1
Posted
2 weeks ago
Work mode
In office
Education
College diploma
Resume
Required to apply

Where you'll work

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Job description

Job Overview

We are in search of enthusiastic and energetic sales professionals who excel in delivering exceptional customer service and providing innovative solutions to our guests. This opportunity is offered at Park Rotana & Park Arjaan Abu Dhabi.

Key Responsibilities

  • Manage all administrative duties for the sales office by maintaining an orderly, systematic, and current filing system to facilitate easy access and prevent data loss.
  • Draft and prepare offer letters for the sales team, update the sales database ensuring all data is carefully reviewed before approval.
  • Generate correspondence, including letters, memos, and faxes on behalf of the Director of Sales and other executives.
  • Maintain prompt and accurate tracking for all correspondence and follow-ups.
  • Address all incoming calls and guest inquiries when the sales team is unavailable, directing urgent matters to appropriate personnel.
  • Complete and submit the monthly sales report punctually.
  • Ensure all sales-related communications and offers are dispatched within 24 hours.
  • Communicate effectively across all organizational levels, handling the administrative pressures of a dynamic workplace.
  • Ensure all office equipment is well-maintained and encourage responsible equipment use.

Qualifications and Experience

Applicants should possess a college diploma along with relevant prior experience. Strong computer proficiency and excellent English language skills are mandatory, while knowledge of additional languages will be advantageous.

Competencies and Personal Attributes

The ideal candidate must demonstrate courtesy, discretion, and the ability to maintain confidentiality while working independently. A motivated self-starter with a positive outlook, lateral thinking skills, initiative-taking capability, and an outgoing, friendly demeanor is preferred. The role requires excellent performance under pressure in a fast-paced environment, teamwork skills, and a commitment to quality.

  • Understanding of hotel operations
  • Effective communication
  • Business planning
  • Supervisory skills
  • Appreciation of diversity
  • Operational oversight
  • Team collaboration
  • Flexibility and adaptability
  • Customer orientation
  • Results-driven approach

Minimum education

Diploma / ITI / Vocational

Industry

Hospitality

Tools & software

Microsoft Office required

How they work

Communication Teamwork & Collaboration Adaptability Leadership Customer Focus Results Orientation

Languages

Servicenow
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