- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
About POP MART
Established in 2010, POP MART (09992.HK) is a global frontrunner in the trend culture and entertainment sectors. The company specializes in IP-centric creative incubation and IP operations, supporting global artists while offering engaging products, services, and immersive entertainment experiences to consumers worldwide. Their portfolio features renowned IPs including MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. POP MART has a strong retail presence with over 550 physical stores and 2,500 Robo Shops internationally and reaches customers across more than 90 countries via various e-commerce platforms.
Job Responsibilities
- Use strategic sales techniques to help the team meet or surpass sales targets.
- Deliver outstanding customer service, providing personalized recommendations and resolving customer questions promptly.
- Guide and encourage junior employees by sharing insights on products and effective sales approaches.
- Build and maintain lasting customer relationships to foster loyalty and repeat purchases.
- Stay fully informed on the store's product range, new merchandise, and ongoing promotions.
- Assess customer needs to provide customized shopping advice that enhances their experience.
- Keep abreast of industry trends and competitor actions to better satisfy customer expectations.
- Support day-to-day store operations such as opening and closing procedures, managing cash, and overseeing inventory.
Job Requirements
- Experience in retail brand sales is advantageous but not mandatory.
- Strong responsibility, patience in customer interactions, and resilience under pressure are essential qualities.
- Positive and friendly attitude with excellent verbal and interpersonal communication skills.
- Ability to follow company guidelines, show ownership, and demonstrate enthusiasm to grow with the organization.
Additional Information
POP MART practices equal pay policies and refrains from inquiring about candidates’ previous or current salaries. They are an Equal Opportunity Employer committed to non-discrimination in recruitment and employment based on race, color, creed, religion, gender, nationality, veteran status, disability, age, citizenship, marital status, sexual orientation, gender identity or any other legally protected status.