Fairmont Hotels & Resorts

Room Attendant

Fairmont Hotels & Resorts

Riyadh Region · Full Time

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Experience
Any
Salary
Openings
1
Posted
3 weeks ago
Work mode
In office
Resume
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Job description

Company Overview

Become part of a prestigious hotel within the Accor network, a global group comprising over 45 brands, 5,500 hotels, and 10,000 dining and lifestyle destinations. This environment encourages personal growth and professional advancement, emphasizing the importance of every action in creating memorable experiences for guests, colleagues, and the planet. Embrace a role where your heart leads as a dedicated member of our hospitality team.

Position Summary

We are looking for a conscientious and meticulous Room Attendant to join us in Riyadh, Saudi Arabia. In this role, you will be vital in ensuring guests enjoy a pleasant and memorable visit by upholding exceptional cleanliness and organization in guest rooms and shared areas.

  • Thoroughly clean and prepare guest accommodations, including making beds, dusting, vacuuming, and sanitizing bathrooms.
  • Replenish room supplies such as linens and guest amenities regularly.
  • Maintain tidiness in corridors, public spaces, and staff areas.
  • Report any maintenance or safety issues to the relevant departments promptly.
  • Address guest requests and inquiries warmly and promptly.
  • Follow all hotel safety guidelines, protocols, and policies diligently.
  • Work collaboratively with other hotel teams to ensure a smooth guest experience.
  • Keep track of cleaning supplies inventory and notify supervisors of shortages.
  • Support laundry operations as necessary.
  • Engage in ongoing training to keep up with best practices and procedural updates.

Candidate Profile

  • Experience in housekeeping or as a room attendant within a hotel or resort environment.
  • Exceptional attention to detail with a strong commitment to maintaining cleanliness standards.
  • Organizational prowess and ability to effectively manage time.
  • Capability to thrive in a fast-paced setting while maintaining high performance.
  • Excellent communication and interpersonal skills.
  • Customer service orientation with a courteous and professional attitude.
  • Physical stamina to lift, push, and pull items up to 25 pounds and stand for extended durations.
  • Willingness to work flexible schedules including weekends and holidays.
  • Basic proficiency in English.
  • Familiarity with cleaning agents, methods, and relevant safety procedures.
  • Ability to operate individually and cooperatively within a team.
  • Genuine passion for hospitality and delivering positive guest experiences.
  • Dependability and a strong sense of responsibility.
  • Problem-solving abilities and professional handling of guest concerns.

Work Environment and Culture

Join a supportive and detail-focused team dedicated to impeccable room readiness and guest satisfaction. This energetic and hands-on role places you among colleagues who uphold teamwork and high standards to consistently provide outstanding hospitality service.

Diversity and Inclusion

We are committed to creating an inclusive workplace that respects and supports every individual. We celebrate diversity and provide equal opportunities for growth, regardless of one’s background or experience.

Industry

Hospitality

How they work

Teamwork & Collaboration Attention to Detail Time Management Work Ethic Customer Focus

Languages

English
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