Screwfix

Retail Supervisor

Screwfix

Northampton, England, United Kingdom · Full Time

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Experience
Any
Salary
Openings
1
Posted
2 weeks ago
Work mode
In office
Resume
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Where you'll work

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Job description

Company Overview

Screwfix supports tradespeople and DIY enthusiasts with a vast selection of over 60,000 products across more than 900 stores including power tools, workwear, cables, and pipe fittings. We combine excellent in-store service with leading digital offerings to provide efficient, affordable solutions with a positive customer experience.

Role Overview and Key Responsibilities

As a Retail Supervisor, you will be a team leader working on the shop floor and in the warehouse, driving team performance and ensuring outstanding customer service. You will exemplify high standards, assist customers in locating and selecting products, and manage store operations including cash reconciliations, addressing customer inquiries, stock control, and audit compliance. The working schedule supports a healthy balance with varied shifts during these opening hours: Monday to Friday 7am-8pm, Saturday 7am-6pm, and Sunday 9am-4pm.

Candidate Profile

The ideal candidate will have prior supervisory or duty manager experience managing small teams in fast-paced retail environments. Strong customer service skills translating into sales, curiosity, continuous improvement mindset, passion for the business, and qualities such as friendliness, flexibility, reliability, honesty, and a strong work ethic are essential.

Benefits and Perks

  • Competitive salary (inclusive of possible location allowance reviewed annually)
  • 28 days annual leave including bank holidays, increasing to up to 33 days with tenure
  • Company pension scheme with up to 14% contribution
  • Life insurance coverage
  • Discounts: 20% off at Screwfix and B&Q
  • Discounted healthcare plans
  • Company share save schemes
  • Comprehensive training and continuous professional development

Additional Information

Screwfix is committed to equal opportunity employment, promoting advancement and training without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. If you require any accommodations to assist with your application process, please contact the career team directly.

Industry

Retail

How they work

Teamwork & Collaboration Adaptability Leadership Work Ethic Customer Focus Conflict Resolution

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