Retail Assistant Manager

About Petstock Group

Join an enthusiastic team where the love for pets and animals inspires personal and professional growth, making a meaningful impact on Pets, People, and the Planet. Petstock is committed to fostering a work environment that encourages inclusivity, family values, and passion for animals.

Perks and Benefits

• Award-winning career development programs including a new leadership initiative
• Comprehensive benefits for team members, their families, and pets across Petstock Group & Woolworths Group
• Complimentary access to mental health, financial, and wellbeing resources
• Free access to Sonder, a wellbeing and safety support service
• Opportunities to engage in sustainability projects, community partnerships, and the Petstock Foundation
• Option to purchase up to two weeks of additional paid leave and receive four weeks of paid parental leave
• Access to discounted health and wellness services and exclusive workplace banking offers

Key Responsibilities

• Lead, mentor, and inspire the store team to consistently deliver outstanding customer experiences
• Assist the Store Manager in coaching staff to improve knowledge and skills
• Maintain a strong safety culture, promoting Work Health & Safety standards among the team
• Help manage stock with accuracy and ensure adherence to stock integrity procedures
• Support visual merchandising standards to keep stock displays attractive and consistent
• Keep updated on pet care knowledge, products, and services actively
• Recruit, onboard, and induct high-quality new team members
• Cultivate a fun, supportive workplace culture to make coming to work enjoyable
• Engage with local marketing initiatives and sponsorship opportunities

Candidate Requirements

• Previous experience in a similar store leadership role or readiness to advance in retail management
• Proven motivation to meet and exceed sales targets
• Strong leadership skills with the ability to motivate and develop high-performing teams while fostering a positive culture
• Effective prioritisation and time management skills in a dynamic environment
• Commitment to promoting safe Work Health & Safety practices
• Sound business acumen and adaptability to change
• Excellent interpersonal skills to build rapport with customers and team members

Additional Information

Petstock is committed to diversity and equal opportunity employment, encouraging applications from varied backgrounds. The company strives to hire locally within approximately an 80km radius to enhance community connections and support local economies, though this does not exclude candidates from elsewhere. Joining Petstock means becoming part of a culture that values individuality and collective impact through community support including the Petstock Foundation.